Hai... cant really concentrate on working!! By the way, rem the complaint letter to KK CEO. I got the reply. It was sort of very disappointing and sad.... It remains me of my lost bb again and open up my wound again. More or less, i felt very disappointed and wondered if i wanna wrote another letter to her....
Below are a brief summary of <font color="119911">my letter</font> and <font color="0000ff">her reply</font>for my M/C:-
<font color="119911">1) 1st visit was at 5.5 wks with spotting, BB heartbeat can be seen vaguely. Doc only give me folic and schedule next appt in 7 wks time. No medicine to help to stablise the pregnancy.</font>
<font color="0000ff">Reply was, if a M/C is going to happen, nothings help!</font> Goosh, what if M/C is not likely to happen if medicine was given...
<font color="119911">2) The empty promises given by nurse from 24hrs clinic that if really M/C, D&C will be done and i can be discharged by noon.</font>
<font color="0000ff">Nothing was mentioned</font>
<font color="119911">3) The lost of file which resulted in my delay of operation and as a result, an addition one nite stay.</font>
<font color="0000ff">There is only a sentence of apologised for the loss of file</font>
<font color="119911">4) Doctor scolding me rude when i asked him not to give me excuses for the delay in operation</font>
<font color="0000ff">Nothing was mentioned too</font>
<font color="119911">5) Few days after the washing, i developed pain and went to KK again. Doc suggested to go for another D&C again which i refused. There was an indication of washing not properly done previously.</font>
<font color="0000ff">Reply was that i do not want to be admitted and anytime i can jus go back to KK 24hr clinic</font> I was angry here. Do the CEO thought that i am very rich and free. Got nothing better to do than to pop by KK with tons of money to spend. Even subsidised rate frm Govt also must pay. Moreover i shld be resting....
<font color="119911">6) Request to look into their process as the waiting time was seriously very long</font>
<font color="0000ff">Reply was that she would look into it and wish me health always.</font>
That is roughly what is inside the content of the letter from the CEO of KK. I really felt sad and seriously very disappointed. Nothing much was mentioned about training for her pools of doctors... And for the loss of file, if
TIME is a factor, by then, i should be dead! And yet, she doesn't seemed to take it seriously!
I remembered one Medical officer stated that i can try to claim for some refund as a form of compensation. Do you think i shld wrote to the CEO again or just let the matter rest?
Sorry, but i jus need advices...