selina,
is the teacher new and inexperience? wow piang, cereal and milk still can mix uo (did u label?)I don't think it good to stick only one teacher cos what if she is on urgent leave or MC, then Caleb will not want to eat again. For me, the teachers there taking care of R been working there for 10 over yrs, so very experience. And yes, they also use plastic gloves to clean her backside and she still can laugh, but maybe she is a girl (no penis area to rub).
You can complain to ur old neighbour cos it WRONG to leave bb crying w/o attending to them. No matter what, they must stop what thet are doing and attend to crying bb, that is what they did @ my centre, or maybe R hardly cry when she is there.
must complain to the principal although only 2 more weeks. only 2 bbs already like that, u make the right choice to let ur mum care FT.