RE: First Month Celebration
I had mine yesterday. Ordered buffet from YLS and it was a total mistake of mine (got a tongue lashing from hubby for being keh kiang for not using our previous caterer
![Stick Out Tongue :p :p](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
).
It'll be my first and last time ordering from YLS. I got a shock when i see the qty of food delivered. Catered for 70 pax but the portion looks like it's only for 40-50 pax (cos i've catered from other caterer before and that time it was for 50pax, qty definitely much more than what i've got yday). hubby and i were so worried that there will not be enuf food for our guests. then the person wanted to leave without lighting up the warmer for us. when i asked him to do so, he said he had no lighter. we also don't hv any cos there's no smoker among us. then he bo bian, had to go to his van to get one (on his way there, he bumped into our frens and asked if he could borrow a lighter so that he don't need to get from his van!)
when we wanna our guest to help themselves with the food, realised that laddles and tongs were not provided! hubby called the caterer immediately at 1215pm and was told the delivery guy has already gone for the next delivery and was impossible for him to return back to our place. in the end, the caterer say will deliver the stuff to us from their headquarters instead (and they only came at 130pm when most of our guests hv alr arrived). luckily we had our celebration at our function room, so hubby went home to get whatever laddles/big spoons/tongs that we have. payment wise, so far we have been making it when the caterer comes back to collect the trays, etc. but for this we had to pay upfront when food is delivery (i know why now cos they might be afraid that we'll hold their payment due to unsatisfaction. well, it's just my own view, probably they have always been like that and its fine with their other customers)
it's really a very bad experience for us. first time encountered so many hipcups.
the quality of the food is so so. really not value for money. our duck dish (which was braised/stir fried) includes the duck head and neck (our guests fedback that the industry standard is that such items should not be included in such dish!)
sorry for ranting but really need to pour out my unhappiness and share my experience with the rest (i've nothing against YLS, actually i chose the caterer based on feedback from the forum, but seems like it's not really true or maybe the caterer which i used previously was really very value for money in terms of quality and qty).