AAA,
i told them i am using 3rd party forwarder and i am physically in singapore (1st intro).
then told them that i got a shock when i receive the wrong items. i dunno how to solve the problem then ask them to solve for me. and i already paid for the forwarder charges and then i rugi cause of the wrong parcel.
then they replied asking me to list down what i have in my parcel,i listed all of them 1 by 1.
and they replied sorry, and tell me their solution by resending me another parcel.
last time i used to have one item they did not send to me, missed out liao. but not wrong size.
so, they offered refund (mejo's item also). so in a way solved problem liao.
i guess wrong size, maybe according to their protocol, wrong size they still considered sold?