wow... seems I missed the drama in this thread but would just like to comment, even if it's a few days late. While I can see the point Elektra was trying to make, she probably came on too strong and said things the wrong way... though some of the reactions on here by the others were also a bit below the belt??
Having a maid is never easy, but it often takes two hands to clap. Some people react better to the softly softly approach while some need the strong hand tactics. From my experience with maids in the Philippines(I grew up in a household with 5 maids and 3 drivers), most of them appreciate being spoken to kindly, rather than being screamed at/threatened. My nanny stayed with us for 30 years until she retired due to old age and my dad's driver is still with us after 27 years! As kids we were instructed to say please and thank you to them, and respect them at all times. If we're caught shouting or being mean to them for whatever reason, we were punished by having to do their chores (i.e. wash dishes, sweep floor, etc). Most of the maids stay with us minimum 5-8 years giving my mum minimum problems. I guess what I am trying to say here is that most maids are simple people, you treat them nicely they will react and try to please you too...
Of course there are cases where you give them your right hand they will try to take your left(i.e. abuse your kindness) then if that's the case then no point keeping these kind of maids and just change them.
For those like me who work, having a maid who is able to care for our children is most important. We have to be able to close one eye to their
less major faults. Reading/watching TV/talking on the phone while watching the baby is a definite no no, but things like eating more/less, sitting on bed while looking after baby could probably be forgiven as long as the baby thrives well with the maid?? It's a personal thing I guess...
just my two cents worth