Ayukie: Don't get so worked up over the maid. Ya i agree that you cannot treat the maid like friend or family, just treat her like as like an employee. Your boss don't give you his/her room for you to work right, so it's alright she sleeps on the matress instead of the bed, at least there's still a proper place for her to sleep. There must still be respect. Rules should be laid down. I found that sometimes we do become complacent (sometimes lazy plays a part), that we feel that the maid should know what can be done or what cannot be done. Tell your hubby that the maid is not a guest that we must always treat/pamper her, she's there to work for us. Ask him if he's willing to work in a corner of the room and let his employees sit in a big office if he's the boss, he should get your drift..haha. Rging spoiling stuff, I can understand that as being humans, we tend to be afraid to own up our mistakes for fear of being scolded, but to always deny it and not responsive to change is not the way to go either. It depends on your level how much you can torlerate, maybe 1st few times still okie, if always repeat then it's time to change. Having a maid like like being a boss and hiring ppl to help lor..
Rainbow: Same as what I mention to ayukie above, let your mum know she's here to WORK, not to ENJOY LIFE. Haha, if the maid does drink coffee, she can make herself! Tell youself too if she's the employee she don't expect the boss to make coffee for her right. XD