ariajo,
just remember i forgot to reply you.
i didn't have any b&w house rules printed out for maid. last time karrie shared with me hers, i just looked thru and gathered info.
so everything was verbally taught to my maid. and instantly remind her if she make any mistake etc etc.
if u want, i can fwd u karrie's copy. btw, i think hers is more like a time table.