Pink,
1) not knowing marisa is a fren, not a maid, she told marisa..wow aunt is rich, ask her to buy things.
- This is acceptable lar. Unless she resort to STEALING...
2) aunt's fren came and was watching tv, this rina went to change the channel to watch other programmes.
- Two wrongs here.
1. Watching TV?? Where's Leia and what is Rina doing watching TV?? She reallie have nuthing to do??
2. Changing channels?? The maid are never to touch the remote control other than to clean it or change channel for the children. And i tink Leia is too young to make such a request.
3) when aunt lie on floor to play wif leia, rina also lie on the floor
- Lying on the floor??? If she is joining in the play, its acceptable. If she is resting, you should tell her that she is much rested than you liaoz. LOL.
4) when they ask her to feed leia, she squeeze leia's mouth open to make her eat
- This seems to send a VERY bad message to me. If she cant take care of Leia in a proper way infront of others, I really don't feel comfortable with Rina + Leia at all.
5) when marisa is making leia to sleep, she came out, saw aunt reading newspaper and ask aunt to tell her wats the news is about.
- !!! Rina really tink she is the lao ban niang liaoz. Tell ur aunt or marisa that this Rina is to learn how to make leia sleep. Its beta that she is an extra standing ard Marisa and Leia then making a fool of herself.
my mum:
1) she watches hi-five with leia while feeding her, she herself gets engrossed with the show and took very long to feed.
- This is the same problem with my maid when she feed the kids with the TV on. I solved the problem by giving a timing for the meal to be completed. Say 30mins or 45mins. If i or any other adult is at home, we will tell the maid on the spot 'Eh, dun watch the TV ah. Feed the kids 1st'. Normally the maid will feel paiseh....
This is gettg abit the too long but......
* U have to let her know other than u and ur hb, she is to respect and listen to ur Aunt, mum, marisa etc.. (List the exact person she meets daily at ur aunt or ur own home)
* Set the rules NOW!! As many as possible. It seems that harm have already been made coz Rina is not acting her role of a maid. Simply put, theres a 'code of conduct' that employees and employers keep to. Whether its maid+madam or secretary+director. And Rina is breaking all the code of conduct. U have to start setting her straight! Or change her and train a new maid all over.