ecmom,
i have 0 experience in maid management, but i have expereince in maid search oni nia.
now, i feel that there are many types of relationship that we can have with maid.
owner-helper, employer-employee, etc etc. it all depends on the type of method that u wan to adopt. and what is your expectation?
it is like a company, they are employee, we are employer. we all have company rules, some companines have no rules. so it depends on how both of us adapt only.
if u are the boss, your employee keeps making mistakes and unable to fit into your company rules, will u keep her?
if u want to give her a chance, what is the stake? will you still keep her if he is back to her old self?
if u treat her as a helper, then if she fulfills all her duty, then it is considered PASS? then i guess u will want to keep the helper then. you are always at home, i find that it is not so difficult to find a good maid cause there are many choices.