Hi,
I also encounter at Suntec where the vacuum company, can't remember Is rainbow or dephin give away food container as free gift. They insisted I take, I say no, then the guy say is for u. Then I just take and I say I dun knw the service, the guy just say never mind , just tell them when they call. Few weeks later, one lady call, say she's from the vacuum company. Then I told her I dun wan the service, the lady actually " u need to return the container"! I say ok n hang up. Really crazy, in the first place should not insist we take the container, somemore I find out the container one of the lock spoilt. Never ever heard of these type of sales. Bad!
Hi to all, I have just sign a servicing package on Sunday 23/9/12 with Delphin---my butt!!! Pardon me.. But I'm so pissed.. The equip during demo is of cos very convincing. I don deny tht. But think abt it, when u come to do a demo in order to acquire sales, wouldn't it always turn out to be a success so tht u will be convinced?? Anyway, the prob with this is the whole closing deal took this sales rep by the name of Jasclyn( who by the way talks like a bullet train) 1hr and 8min to do so. What I didn't like abt the company is the way this product or service was being sold to me.. It began with a roadshow on Sat 22/9/12.. A lady named Lena was giving out these vacuum glass jars for free and said tht the condition was to hv a demo done at my place. She mention tht they r not selling the jars, they r a cleaning service company. So after hearing her sales talk, she said tried to make an appt for the demo, having appt made, I checked with her how does this service work and how it's charged, and I quote frm her honey-lips.. When U feel u need a cleaning service, just give this number a call. It's Thts simple! My butt!!! She failed to mention it was a package type of deal. And she ended off saying an auntie will come on sunday(My Black Sunday) to do the demo. It's tht simple! My butt!!!! So Sunday came, at 4pm, the so-called auntie.. Not one but 2! Turn up at my door, when I saw them, they came with the equip. Said they r frm Delphin but didn't know how I got to know abt them.. So this is where my nightmare starts, (ladies, one lesson I learnt frm a dear Frd, when u know tis person talks on and on and on, u don talk, just listen and ask a Q occasionally and u will find all the loopies) the sales rep start to set up the Vac, and did the demo in my rm, explained abt the Vac, of cos not to mention my kids who r the victims to these dust mites... She said tht they don encourage consumers to buy the Vacuum otherwise they will be out of business cos they run their operation mainly on providing cleaning service.. Which turn into trying to push the sale of buying their vacuum after my hubby just ask abt how much they sell their Vac. ( whatever happen to her initial principle) then we weren't at all keen on buying the machine just probably the service which I nvr knew I had to commit to a package of MINIMUM of 12 sessions excluding GST.. Nvr mind.. When I ask payment mode, she only said they accept Visa or Master which offers interest-free instalment as long as its Visa or Master.. My BUTT!!! She failed to tell me it's selected banks only. Cos when I thought I Cld use SCB to pay instalments, she only chose to tell me tht SCB was not part of the bank to accept interest free. Then she told me Harvey Norman and Best Denki sold their vacuum as well but at a higher price 4K++.. Which is not true cos I googled for Harvey and Denki, they don carry Delpin products.. Then I ask her when they r gonna collect payment, she was so assuring to tell me tht she don't collect cash at all only cards, and told me not to worry cos I don't ND to pay her today, I'll only pay on the First appt set which is bullshit! Cos in less than 20min, a man appeared at my door step, no introduction, no name just a sweaty looking man who's here to swipe my card which I didn't even know even when he was inside my house till the sales rep says so. Do u rmb I mention there were 2 person who showed up at my door, ya.. One was the sales rep Jasclyn, the other woman, NEVER made a sound. (I think she's a mute!) I'm sacarstic.. Pardon me! But seriously I don know who the hell she is, no introduction. No talk. A sale tht was so obviously closed in a chop chop way.. 1hr and 8min.. Setting up equip, demo, explanation, relentlessly using a Parang to chop me into pieces. Well, I'm not happy to hv signed the package, so I'm gonna cancel my order or contract by tmr. By the way, Karcher water based Vacuum cost only $659 ! In conclusion, don't get anything frm Delphin.
the suction not very good, as what my colleague say... but at least those big articles like hair will be suck inI m thinking to get a i robot easier. Anyone has good recommendation?
Thinking to get this
http://www.qoo10.sg/gmkt.inc/Mobile/Goods/Goods.aspx?goodscode=414553542&stcode=411
Don't need to hand vacuum.. juz let the machine run daily .. how convenient
the suction not very good, as what my colleague say... but at least those big articles like hair will be suck in
if you don't mind the hefty price tag ($670 but got give $100 NTUC voucher), you can try philips aquatrio. it sweeps, vacuum and mop at the same time. because i have 2 dogs and a cat, using this really save alot of my time.
Ya the suction is very good. Can suck fur and urine.Hi pixie, can check if the suction of fur is good? I've got 2 dogs, a beagle and a poodle and the poodle sheds alot..
How often do you use ur aquatrio? And do u have trouble cleaning the roller?
Thanks pixie!Ya the suction is very good. Can suck fur and urine.
I use it whenever i see fur or urine. Coz my corgi is very old and sometimes she forgotten where to pee.
Roller you just wash and rinse. You can YouTube to check how to do it
Is it good ? How Long have you been using it ? Is it noisy after using some time ? Hehee thanks for sharing !
Hyla GST vacumn cleaner - Benndor Systems (Singapore)
After gone through so many calls & checking online.
I would like to share my experience with all of you.
Don't make a decision and purchase immediately after home demo.
Cancellation request is not easy. The sales guy "R" & the lady Boss "S" also will not give you an answer of your cancellation request.
Said zero instalment but called the bank they charge me 6% instalment fee.
I call everyday and the receptionist only ask me to leave down my contact number and name. But they will not call you back within the day. You need to keep chasing and chasing. The story will keep repeating as they have many procedure need to settle before give you an answer.
You will believe at first but after think twice. Why so complicated? This is just a sales order. Cancellation just one of the normal procedure for sales market.
I will insist and go case trust if I unable to get my full refund with 7days.
Just to share.
Chong
Hi, your rainbow service before?dont forget to service your rainbow, every two year must service once timei have been using rainbow for more than 10 years. i heard delphin accept trade-ins, but i'll never part with my rainbow for a stupid delphin!
Email is, calvintan6248@gmail. comHi all, actually if u need a compare or dont know wan buy which model of vacuum, u can inbox me about the question, i can try to let u all knoq about which model vacuum is more good in singapore, actually i most support Rainbow, Rainbow when the haze is coming, the mechine i so useful about it, if u wan to know more, can contect me, i will let u know more detail to get it
hi MAAN,if u interested about the dust mites cleaning service u can give me a whatapps,i can give u a good offer priceWe had a free gift airtight containers from Delphin's roadshow in Tampinese between Tampines One and Century Square and was told first time cleaning tomorrow for free.
So the next day, One guy came down and tried to chit-chat to be friendly. But I hate to be asked about my life, my family. He is a bloody stranger. He asked me so many questions about my personal matters for about may be 15 minutes before he started his demo or cleaning my mattress.
Then he started his demo with a light bulb showing how dust flies in and and how many dust mites on the mattress. Since we have a baby, we should clean our mattress by using this. And he advertised about his product.
The price is $104 per month for 3 years. Dang!!!!
Tried to talk for about 45 minutes.
Very very pushy. Not rude though.
Then he knew that he couldn't sell his product, he started selling his service.
His service went down until $50. We don't want a bloody stranger in our house every month.
We told him to leave his contact, we would call him back. He said this was his one chance. Cannot contact him and buy the product anymore.
Then we refused everything then he requested to give him some money since he earned no basic salary and he took taxi to come down to service our house. Well we felt pretty sorry for that guy but we don't like that kind of sales.
Anyway, i gave him $15 for the airtight containers and servicing the mattress for 3 minutes. Our family lunch was spoiled that unpleasant experience.
So by any chance if you see Delphin roadshow and you are offered those free airtight container and service.
You can either say no in order to avoid that unpleasant experience or take the free gift and give the wrong info phone number and address.
(Funnily he tried to scare us with dust mites. Well if you are well over 30 and you grew up in 3rd world country then that doesn't work.)
how long will u be using?izit everything ok?I am using Delphin Vacuum Cleaner
that great,dont forget open to do like a air cleanerUsed around 2 months. So far the machine function well.
hi guys everyone has their on view on what they like . and this what i feel and found out. i have done my research and i know delphin is made from where.anyway if its made in germany why in the first place its not sold in germany? but it does not matter if its made in china even iphone is made in china . the bad reviews is the one which scared me the most and the technology belongs to a 1986 model of rainbow up to the current s8 model . do u know that? delphin is only sold in singapore all this years . ritello have been here 2 years in singapore but that does not mean that they will shut down right? people who have not seen what this machine can do will alot of negative things to say. try the demo and then comment . the owner of this company has 14 years experience in this trade as a sales person so by saying that its not a company that just pump money to run business but with experience. warranty is 3 years international as its sold in 46 countires. how many vacuum mention on this forum has international warranty? none. they also have additional local warranty. i shall not say about the product much as i let u decide after u have seen urself personally. and they don,t do promotion booth their appt are through word of mouth. here again i,m just speaking my mind out .
hi guys everyone has their on view on what they like . and this what i feel and found out. i have done my research and i know delphin is made from where.anyway if its made in germany why in the first place its not sold in germany? but it does not matter if its made in china even iphone is made in china . the bad reviews is the one which scared me the most and the technology belongs to a 1986 model of rainbow up to the current s8 model . do u know that? delphin is only sold in singapore all this years . ritello have been here 2 years in singapore but that does not mean that they will shut down right? people who have not seen what this machine can do will alot of negative things to say. try the demo and then comment . the owner of this company has 14 years experience in this trade as a sales person so by saying that its not a company that just pump money to run business but with experience. warranty is 3 years international as its sold in 46 countires. how many vacuum mention on this forum has international warranty? none. they also have additional local warranty. i shall not say about the product much as i let u decide after u have seen urself personally. and they don,t do promotion booth their appt are through word of mouth. here again i,m just speaking my mind out .