yup i heard of it too. my uncle was at funan the other time and he took a free gift from them. he changed his mind in the end and wanted to cancel the demo as he might be out stationed to another country for work. so he went back to ask for his particulars back. instead of giving it to him, they scolded him for wasting their time, and sarcastically told him, ' uncle, if you here for free gift, say earlier la.. demo so good you dont want, later the dustmites bite you how? '