CSI Fan,
Your maid is considered good already. Can cook and clean. Forget about her doing stuff for your kids. They will not take care of them to the same standard that we would. Afterall, they don't love our kids and it's only a job to them.
When it comes to notebooks, they rarely right down points to remember. The only thing a notebook is useful to them is to write down their grumblings about the hardship they are going through at your house and all the phone numbers they collect from other maids.
From my experience, maids will be lazy if you let them be lazy. If you re-inforce high expectations as the "norm" then if they don't meet them it's still acceptable.
For example, I am very particular about cleanliness and neatness to the point where I require the bedsheets on the bed to be tucked in with tight folded corners and the duvet to be placed exactly symmetrical on the bed amongst other things that others would find picky...but I re-inforced my standard over and over. I will even pull everything off and request a re-do (no need to complain to her, just ask her to re-do the way you request) until now it's auto and it's perfect every day. In the early days, I dun care. If she has to clean bathroom 3 times then she has to do it.
There will be those maids that just can't be bothered doing their job right and prefer to hang in their room eating snacks etc... I'll just change them.
Your maid is considered good already. Can cook and clean. Forget about her doing stuff for your kids. They will not take care of them to the same standard that we would. Afterall, they don't love our kids and it's only a job to them.
When it comes to notebooks, they rarely right down points to remember. The only thing a notebook is useful to them is to write down their grumblings about the hardship they are going through at your house and all the phone numbers they collect from other maids.
From my experience, maids will be lazy if you let them be lazy. If you re-inforce high expectations as the "norm" then if they don't meet them it's still acceptable.
For example, I am very particular about cleanliness and neatness to the point where I require the bedsheets on the bed to be tucked in with tight folded corners and the duvet to be placed exactly symmetrical on the bed amongst other things that others would find picky...but I re-inforced my standard over and over. I will even pull everything off and request a re-do (no need to complain to her, just ask her to re-do the way you request) until now it's auto and it's perfect every day. In the early days, I dun care. If she has to clean bathroom 3 times then she has to do it.
There will be those maids that just can't be bothered doing their job right and prefer to hang in their room eating snacks etc... I'll just change them.