Sade- r u still charged at single room rates while waiting for room? LRD tea is not provided. The service is very different, am surprised.
At level 5, the nurses are all very supportive. Every time I press the help button, they will appear instantaneously maybe cos my room is just next to the reception.
They wash me up on the bed on day 1 night. Next day I was moving around after the drip was taken out so could wash myself. Even washed hair.
For BF, they helped me latched and when I need to move baby to other side to latch, they appear again to help me position. The only horrible person I faced was the LC assigned to my room. 2nd day, a very good one was assigned cos I companied to the nurse who relayed the message to the senior nurse. The good one even stayed more than an hour to go thru bf, how to massage, even demo cup feeding and some baby care tips.
Baby stayed in the nursery and was brought to me every 3 hours to latch and then returned to nursery throughout my stay.
Impt - on baby's bed, there is a clipboard where everything on what they do for baby in the nursery is recorded eg poo poo, temp, weight, how much they drink etc etc. They don't give u this so when u r alone w baby, ask yr HB to photograph each page so that u know baby's patterns.