Hi ladies thanks for the advice - i do agree 'yi fen qian yi fen huo'...alamak but never thot MC high end babystore also have QC problems...tsk tsk!
Anyway, piyobaby, thanks for the advice, I've been reading up on the 2 Kaki Bukit baby warehouses and seems like all reviews are pretty consistent in the sense that somehow, all shoppers have poor experiences with either warehouse! And all about the lousy cust svs - either sales personnel are chatting away bochap customer, or the other extreme which is too pushy and give attitude if customer don't make immediate decision to buy...that's major reason I avoided going there in the first place but I guess now I have to get my hubby prepared just in case...he hates such experiences.
If not that I need a backup plan for the cotbed, think I could avoid these warehouses altogether...