Cactus,
we also checked out the place last week, and I agree the slides are rather dangerous, cos its so slippery, unlike the outdoor playground types. The first time we let her go down herself, she also landed almost lying flat on the ball pit, head down. The next few time I went down with her and I also land flat on my butt. (It hurts a bit) So for preggie, not advisable to go up, yet u need to look out for the todd, cos of other bigger kids. As for E's incident, I think I would hv sarcastically replied, I am sure u will not be behaving this manner if its your child being scratched!! And they still hv the cheek to giggle?? I am so mad!