Chris,
Don't have your email address. This is correspond I have with Medela Local agent.
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From:
[email protected]
To:
Subject: Re: Servicing for Breast Pump
Date: Wed, 12 May 2010 09:35:03 +0800
Dear E..,
Good morning!
Yes, you are right, but however, at this moment, Medela Service Centre is not fully equipped to provide the servicing for the freestyle model yet.
Thank you.
Regards,
Celine
J&E Baby & Mothercare Pte Ltd
----- Original Message -----
From: E...
To: J&E email
Sent: Tuesday, May 11, 2010 6:16 PM
Subject: Re: Servicing for Breast Pump
Hi Celine
Am I right to say that medela will still provide the repair service but it would be at a double the price ? What would be the estimated repair cost of medela freestyle ?
E...
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On 11-May-2010, at 16:42, "J&E email" <
[email protected]> wrote:
Dear E...,
Good afternoon!
Thank you for your enquiry. Medela Service will only recognized their local issued warranty card. Presentation of the (local issued) warranty card is also required so that the service charge would be minimum. Service charge does not include for any replacement parts if required.
Stardard service charge as follows:-
Mini Electric $20
Mini Electric Plus $30
Swing $40
Pump In Style $50
*the above-mentioned charges are for our Medela warranty card holders, otherwise, the charges will be double.
We hope the above could be of help.
Thank you.
Regards,
Celine
J&E Baby & Mothercare Pte Ltd