phoebechan
Active Member
<font color="0000ff">orange/lit pony</font>
the ON item which you have double ordered, not able to cancel.
Dear Phoebe,
Thanks for your e-mail. Unfortunately, your order #11QGV0B has already
been processed, and we were unable to change the ordered amount as you
have requested. We apologize for the inconvenience this may have
created. You can, however, return your oldnavy.com purchase to any of
our Old Navy Stores or directly to us at 5910 Old Navy Lane, Groveport,
OH 43195-0001. Whether you return the item to a store or to
oldnavy.com, we'd be happy to offer you either an exchange or a credit
to the card originally charged. We hope you find what you need and that
it's to your complete satisfaction.
If you have any further questions, please contact us via e-mail at
[email protected] or call 1-800-OLD-NAVY. Our Customer Service
Consultants are available 24 hours a day for your convenience.
Sincerely,
Bob
Customer Service Consultant
the ON item which you have double ordered, not able to cancel.
Dear Phoebe,
Thanks for your e-mail. Unfortunately, your order #11QGV0B has already
been processed, and we were unable to change the ordered amount as you
have requested. We apologize for the inconvenience this may have
created. You can, however, return your oldnavy.com purchase to any of
our Old Navy Stores or directly to us at 5910 Old Navy Lane, Groveport,
OH 43195-0001. Whether you return the item to a store or to
oldnavy.com, we'd be happy to offer you either an exchange or a credit
to the card originally charged. We hope you find what you need and that
it's to your complete satisfaction.
If you have any further questions, please contact us via e-mail at
[email protected] or call 1-800-OLD-NAVY. Our Customer Service
Consultants are available 24 hours a day for your convenience.
Sincerely,
Bob
Customer Service Consultant