Hello mummies,
I'm back from my HK trip.. Got good and bad things to share.. Especially my horrible experience with SIA this time round.. Erghh..
On my flight to hong kong..they actuali LOST my luggage! Erghh.. So angry and disappointed with them coz it's SIA we're talking here.. After I lodged a report, there are nothing we can do except wait for their calls and updates. However, after waiting till like 7pm (I rch ard 1pm), there are still no calls from them! So I have to call them instead! Then they told me tat they found my luggage at the lost and found counter in Singapore! Hw can tat be when I have already checked in my luggage? After that den I realised the lady who checked me in, did not issue me any luggage tag, and smhw, smwhere, they lost my luggage! Erghh.. In the end I have to go and buy clothes for ourselves to tide us over.. And they onli manage to send the luggage to us after midnight! So frustrating!
Ok, when I thought that all was well after the luggage hiccup.. The rest of the trip went fine.. So when I thot ok..finali we're going home.. THEN on the flight back to Singapore, they DAMAGED MY STROLLER!!! Erghh!! I seriously duno wat's wrong with them! One of the handles was bent, one of the wheels missing!, the canopy cover was torn and covered with black stains and dust! And tis happen even when I onli check it in when I was at the boarding gate!!! My god! I was appalled by evting tat happen! Lagi best is the crew didn noe wat to do and sent me to the transfer counter.. And it's the WRONG counter..In the end I have to lug the broken stroller from one place to another.. Can you all imagine how boiling my blood has become??
When I reach the lost and found counter, I merely told them wat happen.. Ok..I was a tad agitated already.. But imagine wat they reply? "WE'RE JUST TRYING TO HELP" Wat de!!
SIA standards dropped so much since the last time I used them.. Reli terribly angry and disappointed with them lor..
In the end, they just compensate me for the stroller and now I'm still waiting for the ourcome for the baggage claim.. Erghh.. I regret I didn reli make the time to go and buy travel insurance.. Reli taught me a lesson man..
Big HAIZ........................