Got the contact of Ultra Movers from internet and got the shock of my life! When it comes to their no obligation quotation, they are quick to respond and spoke so professionally, claiming they provide insurance. If items are damaged there will be total $10k compensation. Sound inpressive rite? We thought so too.
On the day of our moving, they were supposed to come at 9 am but appeared at 11+am. Workers moved very fast... but very rush. Some items were either not wrapped or they were not properly wrapped. as a result, we had dents and cuts on washing machine, fridge, our special mahjong table had a corner chipped off. Our Simmons matteress and bed frame were only partially wrapped and the exposed parts were soaked in the rain since they had to wait for a second truck. The worst had yet to come. We had a special designer made dining table that required an extra $200 to be moved to another location. After we had paid this kind of amount, of course we had expected standard service but we had the biggest shock when we saw our table at the new location. All corners and the legs were dented and corners chipped off. SO we immediately emailed them to tell them what had been damaged, hoping that with the insurance coverage, something could be done to save the table and other items. It has been a month and till now, they always say they will look into the matter or send someone to take a look. No action has been taken after a month. Beware of this ULTRA moving service!!! We will write in to CASE very soon!