It seems like there are a number of not so positive reviews in 2020. I wonder if in 2021 that has improved since?
Sharing my experience with Dr Tan HH yesterday at the first consult. As per what most members have shared, Dr Tan is indeed very patient and understanding with our situation and very calmly answer all my questions.
I encountered 5 different nurses that day (registration, inside consultation room with Dr Tan, cashier, IVF consulting session with nurse) and they are all nice and friendly (I had mentally prepared to encounter a rude nurse
)
For e.g. I had a hard time understanding the IVF timeline & process during the consult, the nurse is very patient and kept repeating herself until I understood it. Was charged a nurse fee for the IVF consulting & education session which lasted for about 30mins - not sure if it is the norm to be charged?
Waiting time: My appt was at 10am. Got to see Dr Tan at around 10.40am. By the time we are done with everything, it's about 12.20pm.
Clinic atmosphere: Very nice, have the hotel business lounge vibe with 3 enclaves. There's netflix on TV (remote control, you can channel surf but only PG shows are allowed) and a small pantry at the side. Sofa isn't that comfortable for folks with back problem, too low and soft.
Parking: Sadly it's the med district, so no cheap parking nearby.