I bought some clothes from Zalora singapore. Unfortunately, one of the blouse was torn when it arrived at my place. So i emailed them for a refund, they came by to pick up the item and nothing was heard on the refund.
2 months have passed now, I tried calling them and emailing them...no one pick up the tel (1800 925-6720) that they listed on the website for days...no one answered/ replied my email.....I am experiencing difficulties in contacting them and this is what is listed on their website:
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Enjoy Risk-Free Shopping
A full commitment to FREE SHIPPING and with excellent return policies – your online shopping arrives at your doorstep with guaranteed satisfaction. Shopping is made stress free and is now at the peak of convenience. At Zalora, we want online shopping to be an experience like nowhere else.
Contact Zalora Now! We provide fashion forward customer service on our service hotline. Any and all queries about your shopping experience will be answered with a simple call to the hotline - 1800 925 6720. Any and all enquiries will be entertained – whether it is about the products or the services you require.
_____________________________________
WHAT a JOKE!!!!!
Be careful when you want to buy anything from this company....it's out there committing fake information to buyers!
2 months have passed now, I tried calling them and emailing them...no one pick up the tel (1800 925-6720) that they listed on the website for days...no one answered/ replied my email.....I am experiencing difficulties in contacting them and this is what is listed on their website:
___________________________________________
Enjoy Risk-Free Shopping
A full commitment to FREE SHIPPING and with excellent return policies – your online shopping arrives at your doorstep with guaranteed satisfaction. Shopping is made stress free and is now at the peak of convenience. At Zalora, we want online shopping to be an experience like nowhere else.
Contact Zalora Now! We provide fashion forward customer service on our service hotline. Any and all queries about your shopping experience will be answered with a simple call to the hotline - 1800 925 6720. Any and all enquiries will be entertained – whether it is about the products or the services you require.
_____________________________________
WHAT a JOKE!!!!!
Be careful when you want to buy anything from this company....it's out there committing fake information to buyers!