jklim4642
Well-Known Member
Hopeful, i received email from RL on 31 dec that it has shipped my parcel to vpost USA. On 6 Jan, i received an email from vpost that my parcel has arrived at vpost usa. On 7 jan & I logged onto vpost to pay the freight charges same day.
Per vpost account, I can see that the parcel is in transit but yet to arrive in SG today. Tzac'a parcel has also arrived at vpost USA abt same time as me n she too has paid the frieght to SG.
The RL email confirmation has a tracking confirmation reference, did u click on it n check where is Parcel now? Also, did u log onto your vpost account n check if there is a parcel pending your payment for freight to SG? Vpost may hv forgotten to send u an email to inform the arrival at vpost USA to ask u to make payment.
In summary, tracking of parcel has 2 steps:
In RL email confirmation that is tracking no which u can click on n it allows u to see where is your parcel n when it is delivered to vpost USA. Pls do this n see where is your parcel now.
Once it is delivered to vpost USA, vpost will send u an email to inform but sometimes it may forget due to too many shipment. But, u can always log onto vpost account n check also if it is pending payment for freight. If so, pls pay n & note the vpost refetence no for this parcel. From there u track where the parcel is after payment of freight till the day the parcel Arrive in SG n when it is ready to be delivered to you. If there is delay from vpost USA to SG, u call vpost SG no 16xx n enquire using this vpost reference no.
Per vpost account, I can see that the parcel is in transit but yet to arrive in SG today. Tzac'a parcel has also arrived at vpost USA abt same time as me n she too has paid the frieght to SG.
The RL email confirmation has a tracking confirmation reference, did u click on it n check where is Parcel now? Also, did u log onto your vpost account n check if there is a parcel pending your payment for freight to SG? Vpost may hv forgotten to send u an email to inform the arrival at vpost USA to ask u to make payment.
In summary, tracking of parcel has 2 steps:
In RL email confirmation that is tracking no which u can click on n it allows u to see where is your parcel n when it is delivered to vpost USA. Pls do this n see where is your parcel now.
Once it is delivered to vpost USA, vpost will send u an email to inform but sometimes it may forget due to too many shipment. But, u can always log onto vpost account n check also if it is pending payment for freight. If so, pls pay n & note the vpost refetence no for this parcel. From there u track where the parcel is after payment of freight till the day the parcel Arrive in SG n when it is ready to be delivered to you. If there is delay from vpost USA to SG, u call vpost SG no 16xx n enquire using this vpost reference no.