I am really angry and disappointed with Ros..
As mummies know, I have booked her for post-natal at the first pre-natal massage, so, I didn't want to back my words though I have not paid a single cent. And I introduced mummies here to engage her service and ended many mummies not happy with her, etc. Yet, like what Juliana says, she is repentent, so give her a chance. I thought she is good, so, ya, why not give her a chance?
2 weeks after my c-sect, gynae gave me greenlight to massage, and so I told Ros. She says start the week after, which is fine with me.
The 1st session we started, she said, coz mine is a c-sect, so, do few sessions without touching the womb first, and add 3 more sessions to make it 10 sessions to touch the womb some days later, I say fine.. although need to add money, I believe and trust her skills..
After 3 sessions, she told me coz mine c-sect, need to "holiday" for 1 week for the 4th one, etc.. so I say, if that's the case, then I am not adding the 3 extra sessions, will just stop at 7. She says also ok.
On the 4th session, she came at 3pm, she did great, so I paid her another $100 on top of the $200 paid on the 1st session. Before she left she says, you prefer consecutive days right, so, tomorrow same time, etc..
On that day itself, she smsed me again and ask if I want next day 8.30am but she'll check if she has appt. I say ok, let her check. Next morning early morning she smsed says cannot, coz got appt, see me at 11.30pm instead. I said ok. but she smsed later in the morning and say cannot coz kid sick again, in KK, asked for 2.30pm. I also said ok. then later, she say can change to the next day or not (also say in addition mine is c-sect cannot do everyday and i told her gynae already say my wound already healed), I also say OK, coz I think the kid is sick and she needs to take care of her,even though I have prepared everything, pumped in advance, lay the mat, cover pillow and bed... And so, arranged today, same time 2.30pm.
She smsed in the morning and says 11.30am. So, it's ok. But at 11.37am, she hasn't turn up, I smsed her, asking if she was coming, she says ya, on the way, someone was going to take care of her kids while she can come. I was rather upset, but I can understand the situation. I already hungry but I made some oat to eat. She texted and say I eat something first if hungry.
I told her to inform me the next time if she knows she'll be late, she says she didn't know she'll be late. She says she thinks its better to cancel the session coz it's difficult for her to come on time. She return me money and send back to my account and apologised. So, I told her, I didn't mean anything but just asked her to be considerate to tell me if she is going to be late. She apologised again and say I don't understand her situation, that she rushed like hell since morning and very stressed. She says she try to please everyone but not easy, she can't come on time, need to change time last minute. The only thing she will do is to massage the best she can and do extra mile to make sure we recover. and asked me to send her my account number.
I am just ranting here coz I feel like a volcano erupting.. I knew she has problem in her family, she is always tired and kana food poisoning, kids just sent to childcare and sickly, and thus keep changing appointments after appointments, but it already maxed my patience.. ;-(
If I didn't understand what's going on in her family and her situation, why would I pay her another $100 first? :-(
To mummies who experienced the same thing, I am sorry for my recommendation.. for mummies who has completed sessions with her, congratulations! you have destiny with her.. but not me.. :-(
ARRGGGHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!
