I hope someone here can help give me advice:
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I want to make a serious complaint about Stemcord.
My sister who is currently storing with them recommended me to store with them too. To my dismay, they said they have changed their storage method to bags too (like CordLife). They have changed to bags because the tubes are known to CRACK!!!??!!!
At that time, they painted such a rosy picture that they're much much better than CordLife but now I realised that they're full of lies.
After I told my sister, she jumped too because she felt very misled.
I feel that their advertisement in Straits Times today is also very misleading. In the advertisement, they mentioned that they have as much as 80 transplants but in the fine print, it was stated that they didn't use any cord blood for these transplants.
How can they prey on pregnant women like us? They're simply treating us like idiots.
Think twice before you sign up with Stemcord. They are really full of lies.
Do you think we can seek any recourse from Stemcord?