My son's 1st b.day was jus over. I got e cake from PG, ordered triple layer chocolate n lychee martini. E taste is ok, most of my guest said it's nice.
But i'm not happy with their service, e person who took my order make me feel as if she not interested earning my money.
I told her my design for e first few calls n she did wrote down n confirm wif mi on e spot. But after she send mi e invoice, some of e details were different. Tis was ok to mi.
But when my cake arrived i was rather angry n disappointed.
1: They only put 2 cake toppers(i provide 5)for mi which is really pathetic.
2: I did ask her to put cupcakes fully surround e side of e bottom cake. In e end only 5 at one side another 5 on e other side.
3: I say i wan e pooh n frenz candle facing small yellow cake, but turn out to b facing e front.
4: She say ok when i show her a pic from PG tat i wan e cloud, caterpillar n snail. But turn out 1 oso dun have!!!
5: I already said i dun wan pink colour cream on my cupcakes, seems like they really cnt follow SIMPLE instruction.
Worse thing is tat she still dare dare charge mi $30 for artistic charge when she did not really follow my idea of e cake. N am really angry to c mummies from e forum who order from them only been charged $25 e max.
luckily e overall looking was ok but am nt happy wif their services n they don't really do ur design when u instruct them.
Heres a few pic of e cake.