Its quite sad to read some of the stuff written here about the rules we should set our maids...no wonder maids prefer to work for ang-mohs than for singaporean households.
No off days? How would you feel if your boss told you to work 365 days 18 hours a day?
Do not talk to other maids? Yes, its true that when they start talking, they will start exchanging notes or be distracted etc. But we cannot really forbid someone from talking. How would you feel if your boss forbade you to speak to your fellow workers?
I think we need to treat the maid like a human being if we want to be respected as an employer. I know that sometimes kindness are taken advantage of and they start to 'climb all over you'. Then its time to change. Setting the limits is very important I guess, but at the same time, we need to respect the fact the other person is an employee and not a slave.
Having said all that, I believe that managing a maid in the home is not an easy task at all. I have had to change mine myself and I have become 'stricter' with the second one, learning from my lessons from the first one. But nonetheless, I think we should still remain fair.