Hi all, fyi to robinson card member.
Thank you for your e-mail.
Please allow us to explain to you the mechanics in the mailing of promotional mailers.
During the year, we have two Sale events and all of our active Card Members are invited to attend the special preview day and will be sent with shopping vouchers.
We make no selection other than the principal card-holder must have used the card in the last six months in Robinsons. This event will also be extensively advertised in the Straits Times.
At certain times during the year, we also hold special shopping evenings for our Card Members and for these, we send invitations to a limited number of customers, in order not to have the stores too crowded. However, we invite a different group each time and over the year every Main Card Member who has spent within the last six months and met the criteria will receive an invitation.
For the inserts that are sent together with OCBC statement of account from time ti time where a certain product line will be promoted with special privileges to card members are usually to the whole Robinsons Card Member base.
For the 15% Card Member Day events occurring in our respective stores such as John Little, Marks & Spencer and Robinsons, we no longer send out brochures. Instead, we announce it through the media such as Straits Times papers.
Thank you for writing in and we hope we have answered your queries.
Regards,
Rose
Robinsons@Centrepoint