elaine, me too hired the wrong person, end up my bb in hospital, same la cry alot and alot... she can do things like, cut hold in teat and make the hold bigger so that she can feed faster oh my!! nearly choke my boy up!!! end of confinement time i feel so happy, the last day of her work jovan still in hospital!! actually i wanted to cease her service but my mum dont want to help me at all.. feel so helpless at that point