Maid attitude Feedback - MOM

[hug_me]

To feedback on Foreign Domestic Worker - aka maid - please use the below channel --->

http://www.mom.gov.sg/foreign-manpo...orm-mom/Pages/update-of-details.aspx#feedback

After you feedback MOM will email you for your contact so that the future employer of the mentioned may be able to contact you regarding the maid conduct and attitude. However, the future employer can decide to employ or not employer the maid.

Please feedback if you have maid from hell to do justice to all working mothers out there. I am sure we, the stressed out working mothers, do not want to be treated as fools by the maid.

IF you want to employ maid - please check with MOM first if there is any feedback regarding the maid that you have chosen.

 

[hug_me]

Please help to protect our fellow working mothers by giving your valuable feedback about the maid attitude and conduct. Especially those that you send home and provide us the reason why.

Let's hope we allow our fellow working mothers to make a wise choice in selecting and employer a helper. Those cheating, dishonest, lazy and unworthy helpers we need to stop them from entering our island. We do not want our fellow women to fall prey into them.

 

[toy_collector]

I fully understand..i feedback before....

 

[Trisha26]

Thanks for putting the link here.

I too am a working mommy and been trying to give as much convenience to my FDW but only to be told that I have not given her enough.

I gave her internet access, time to rest, no demanding any level of cleanliness at home, give her money to buy her own food, increased her salary by $100 in one year, buy her personal stuff, let her have the freedom to watch tv, she has her own room, she can eat whatever she likes, let her use phone even during working hours and so much more. She told me stuff about her ex employer and now I personally met her ex employer through a friend and I was told none of what she said were true.

I have been wondering how to give feedback to MOM about my FDW because now, so many headache. Demanding her salary to be increased to S$800 when I just increased it to S$600 last january. Wants all her gadgets to have wifi access. Doesn't take care of my children well. Has a bangla bf. Doesn't listen to my simple instructions.

I want to give up and put up a feedback to MOM because I feel very exhausted with her already.

 

[iRainbowlicious]

Dear All,

Please beware of this maid. She create a lot of trouble in the house and we also suspect that she is not 23years old. Her brain seems like a 10years old kid.

 

[reddesk]

I just submit a feedback on FDW G80XXX1K too. Dont have her.

 

[pigfamily]

I just feedback on G89XXXX2L. She is here to play not work. Please beware of the things she said, mostly she is lying. I regret trusting the agency and she was transferred to another employer. Hope the employer is doing well.

 

[sweetmonday35]

Oh my gosh I just transferred my philiphina helper to agency, she was a nightmare, now i understand why she had quite a bad employment history, but when i hired her she lied to me saying employers were not nice to her. She ended 3 contracts and 5 other were broken before 3 months... i feel sorry for the next employer. I will let my feedback too. But if she is under agency now, who will become my feedback, the agency or the employer? because maybe the agency becomes the feedback and tell nothing to the employer who is interested in hiring her???

 

[Dsm]

Thanks for putting the link here.

I too am a working mommy and been trying to give as much convenience to my FDW but only to be told that I have not given her enough.

I gave her internet access, time to rest, no demanding any level of cleanliness at home, give her money to buy her own food, increased her salary by $100 in one year, buy her personal stuff, let her have the freedom to watch tv, she has her own room, she can eat whatever she likes, let her use phone even during working hours and so much more. She told me stuff about her ex employer and now I personally met her ex employer through a friend and I was told none of what she said were true.

I have been wondering how to give feedback to MOM about my FDW because now, so many headache. Demanding her salary to be increased to S$800 when I just increased it to S$600 last january. Wants all her gadgets to have wifi access. Doesn't take care of my children well. Has a bangla bf. Doesn't listen to my simple instructions.

I want to give up and put up a feedback to MOM because I feel very exhausted with her already.

 

[Dsm]

Hi

I am a single working mother of two here and am facing a similar problem. It’s frustrating to fulfil her whims and fancies only to be blackmailed each time with - I no happy, I leave! I pay my FDW SGD 750, give her everything she demands- even recently bought her a separate mini fridge to store her non veg food - paid for her passport renewal, allow her to cook her own food other than what we eat, pay her religiously for every off day when I ask her to cook along with time away for 8 hours- yet she acts like my boss-sometimes refusing to respond to what I say and when I ask her do you have headphones on, why don’t you answer, she shots back at me with a scowl -‘I very busy’. My 82 year old dad is here these days and she has already threatened me several times to leave in last 6 months. I always explain and pamper her evermore as it’s a lot more expensive for me to hire new maid and also time to train! She has her Uncle and Aunt here who micromanage her interactions with me- she even resisted going to buy vegetables from wholesale market saying her Previous employer had a car and it’s too tiring for her to do these chores by bus. I can’t fathom this as I was myself doing these for 3 months before I hired anyone! I wish MOM had a helpline to seek counsel and advise for such FDW- even a stint of retraining on attitudes and behaviour. What should I do!

 

[Doctoral Genius Paul]

Thanks for putting the link here.

I too am a working mommy and been trying to give as much convenience to my FDW but only to be told that I have not given her enough.

I gave her internet access, time to rest, no demanding any level of cleanliness at home, give her money to buy her own food, increased her salary by $100 in one year, buy her personal stuff, let her have the freedom to watch tv, she has her own room, she can eat whatever she likes, let her use phone even during working hours and so much more. She told me stuff about her ex employer and now I personally met her ex employer through a friend and I was told none of what she said were true.

I have been wondering how to give feedback to MOM about my FDW because now, so many headache. Demanding her salary to be increased to S$800 when I just increased it to S$600 last january. Wants all her gadgets to have wifi access. Doesn't take care of my children well. Has a bangla bf. Doesn't listen to my simple instructions.

I want to give up and put up a feedback to MOM because I feel very exhausted with her already.

Hi, Trisha 26,
After reading about your desperate and difficult situations about your demanding Domestic Worker, it is best to-
* Talk to someone in person you can trust about your above exhausting headaches .
* Connect with a mental Health professional who can understand your issues and advise you properly.
Regards,
Doctoral P.
22nd March.

 

[Doctoral Genius Paul]

Please help to protect our fellow working mothers by giving your valuable feedback about the maid attitude and conduct. Especially those that you send home and provide us the reason why.

Let's hope we allow our fellow working mothers to make a wise choice in selecting and employer a helper. Those cheating, dishonest, lazy and unworthy helpers we need to stop them from entering our island. We do not want our fellow women to fall prey into them.

Hi, hug_me,
It will be better for you fellow working mothers( who are experiencing problematic domestic maids )to form your own Special Chat Group .
Giving encouraging advice and moral support to each other.
God Bless !
Doctoral P.
22nd October.

 

[FLing]

Please do not engage a Myanmar helper called Phyu Thwe Ayu 24 years old. She is really terrible. I would like to share my experience for my this first helper. Spend so much money to bring her over but after coming for a month say want go back agency, after counseling at agency want me give her 1 more chance to stay. So I decide to give her 1 more chance since I know they want to earn money for home. However this is my worst decision, after few days she start to go back to her bad attitude and behaviour. Then from there every month ask me send her back Myanmar until 4.5 months suddenly one day she ask me again when send her back Myanmar and she have pay me back remaining loan which took me a surprise as she did not inform advance, she make payment to her Myanmar agency. From then on she been keep chasing me and thus I have to let her go before my new replacement come. This is really terrible if she is sincere in coming spore work she will not work for 5 months then want go back Myanmar, she would only request for transfer. So this girl only want come spore try play play and also not need pay to come spore for leisure. To add on she do not have much workload. She wake up 7am prepare my 2 kids go childcare, 9am to 5pm just only her at home, then fetch kids and bath until 9 plus can rest. No need make breakfast and dinner also. But she keep give attitude, everyday show bad face even to my kids, when do wrong say her she will talk back. Never greet morning, talk to her never answer back yes sir/mdm. Not happy when she do wrong and you say her. Very forgettable, daily routine still can forget to do. Told her a certain task to do tomorrow, also,forget to do. Tell her if anything like milk powder/diaper/paper etc going to finish soon need tell me, but never at all. Put things often forget put where. Do not know how to take care of kids at all, do not know how to play with them and do not know how to cook. But during interview everything say can. When pay off loan talk to me happily and keep chasing me when can let her go which I say need paper work Processing. In Day 1 told her cannot use phone during working hours, need put at TV console area but she keep using the phone no matter bring to her room use or when wiping TV console secretly back face the CCTV and pretend wiping. Tell her off several times but she still do not listen. Since she start to tell us pay off her loan already but to her Myanmar agency, we still have not receive it. She start to not even place her phone put to TV console. She just put at her room and use everytime even when working. So please do not engage her to let her have chance to come spore work again.

 

[Doctoral Genius Paul]

Please do not engage a Myanmar helper called Phyu Thwe Ayu 24 years old. She is really terrible. I would like to share my experience for my this first helper. Spend so much money to bring her over but after coming for a month say want go back agency, after counseling at agency want me give her 1 more chance to stay. So I decide to give her 1 more chance since I know they want to earn money for home. However this is my worst decision, after few days she start to go back to her bad attitude and behaviour. Then from there every month ask me send her back Myanmar until 4.5 months suddenly one day she ask me again when send her back Myanmar and she have pay me back remaining loan which took me a surprise as she did not inform advance, she make payment to her Myanmar agency. From then on she been keep chasing me and thus I have to let her go before my new replacement come. This is really terrible if she is sincere in coming spore work she will not work for 5 months then want go back Myanmar, she would only request for transfer. So this girl only want come spore try play play and also not need pay to come spore for leisure. To add on she do not have much workload. She wake up 7am prepare my 2 kids go childcare, 9am to 5pm just only her at home, then fetch kids and bath until 9 plus can rest. No need make breakfast and dinner also. But she keep give attitude, everyday show bad face even to my kids, when do wrong say her she will talk back. Never greet morning, talk to her never answer back yes sir/mdm. Not happy when she do wrong and you say her. Very forgettable, daily routine still can forget to do. Told her a certain task to do tomorrow, also,forget to do. Tell her if anything like milk powder/diaper/paper etc going to finish soon need tell me, but never at all. Put things often forget put where. Do not know how to take care of kids at all, do not know how to play with them and do not know how to cook. But during interview everything say can. When pay off loan talk to me happily and keep chasing me when can let her go which I say need paper work Processing. In Day 1 told her cannot use phone during working hours, need put at TV console area but she keep using the phone no matter bring to her room use or when wiping TV console secretly back face the CCTV and pretend wiping. Tell her off several times but she still do not listen. Since she start to tell us pay off her loan already but to her Myanmar agency, we still have not receive it. She start to not even place her phone put to TV console. She just put at her room and use everytime even when working. So please do not engage her to let her have chance to come spore work again.

Dear Fling,
After reading your post about the " Myanmar maid not to be engaged ",
I truly sympathize and empathise the nightmares you went through.
Very difficult for Employment Maids Agency to determine if the maids to be assigned , are responsible Or irresponsible maids.
Regards,
Doctoral Paul
30 th March .

 

[Doctoral Genius Paul]

Dear Fling,
After reading your post about the " Myanmar maid not to be engaged ",
I truly sympathize and empathise the nightmares you went through.
Very difficult for Employment Maids Agency to determine if the maids to be assigned , are responsible Or irresponsible maids.
Regards,
Doctoral Paul
30 th March .

Hi, Fling,
After reading your Nightmares with the Myanmar maid, do read my following Suggestions/Advice -
* You and your spouse must always have Contingency plan when your maid starts harassing you with increased monthly salaries, with requested handphones or expensive items .
* Never allow your maid to tell you that she will not do certain houseworks . She must do those reasonable house duties without complaining.
* Contingency plans( mutually agreed between you and your spouse) will involve some sacrifices and inconveniences in the short term For both of you.
* Best to return such maid to the Maid Employment Agency with a written report of the Maid's unacceptable behaviour .
Be firm and honest with yourself and never allow a Maid to threaten you and your family. Maids ,who are working in Singapore, should Count their Blessings when they work for Good Employers !
Regards,
Doctoral Paul
31st March 2024.

 

[FLing]

Hi, Fling,
After reading your Nightmares with the Myanmar maid, do read my following Suggestions/Advice -
* You and your spouse must always have Contingency plan when your maid starts harassing you with increased monthly salaries, with requested handphones or expensive items .
* Never allow your maid to tell you that she will not do certain houseworks . She must do those reasonable house duties without complaining.
* Contingency plans( mutually agreed between you and your spouse) will involve some sacrifices and inconveniences in the short term For both of you.
* Best to return such maid to the Maid Employment Agency with a written report of the Maid's unacceptable behaviour .
Be firm and honest with yourself and never allow a Maid to threaten you and your family. Maids ,who are working in Singapore, should Count their Blessings when they work for Good Employers !
Regards,
Doctoral Paul
31st March 2024.

Hi,Doctoral Paul,

Thanks for your advise. This is our first time engaging a helper so we never forseen it is so terrible for the first one we encountered. But we already learnt a lesson and will have experience on the second one already. I have also feedback to my agency but they say regulations protect them more. So we also cannot do anything furthermore she say we are the one who choose this helper. But it is their recommendation and we given them our requirements, however the helper came here just only do housework acceptable. Even do wrong say her also can show attitude to us. Agency say what we can do is only feedback after she left but to me will not ban her from coming next time. So I write here to share my experience so anyone see can dun engage her next time.

 

[Doctoral Genius Paul]

Hi,Doctoral Paul,

Thanks for your advise. This is our first time engaging a helper so we never forseen it is so terrible for the first one we encountered. But we already learnt a lesson and will have experience on the second one already. I have also feedback to my agency but they say regulations protect them more. So we also cannot do anything furthermore she say we are the one who choose this helper. But it is their recommendation and we given them our requirements, however the helper came here just only do housework acceptable. Even do wrong say her also can show attitude to us. Agency say what we can do is only feedback after she left but to me will not ban her from coming next time. So I write here to share my experience so anyone see can dun engage her next time.

Hi , Fling,
Thanks for responding to my suggestions/Advice . I pray that u will have a better second domestic helper.
Whatever challenges you face with the second helper, always let your spouse know what you are going through.
As far as I do know , No maids will be banned from working in Singapore unless she has problems with the Authorities.
God bless !
You are welcomed to post me messages if you do encounter problems.
Regards,
Doctoral Paul
2nd April 2024.

 

[trippyaddams]

Hi employers/parents… I hope it’s okay if I added to an existing thread and not create a new one. I recently joined this platform solely with the intention to warn others from hiring some FDW because they have caused me much mental distress and worry for the safety of my family.

I just wanted to share a difficult experience we had with one of our former Indonesian ex helpers - who unfortunately has been re-employed early this year. Her name is Oppi Lestari (WP: 0 09885XXX) - latest known FIN as of 2023 G8948XXXN. DOB XX-10-1996.

We first hired Oppi in 2020. Three months in, we caught her chatting and taking selfies with the other helpers downstairs at the playground, totally neglecting our 4 yo daughter who she was supposed to be watching. Our daughter eventually went home and up to our flat by herself, and Oppi didn’t even realise it until I went down to reprimand her.

Another incident, caught her playing mobile games (even when we already explicitly told her no phone use while tending to the children) while waiting for my daughter’s bus transport and she was not even aware my daughter had been playing in the driveway.

A year in, she was preparing milk for my 1yo and even when we already told her to wash her hands properly (this was the height of COVID - everyone was washing their hands properly!) before any F&B prep - she didn’t, and she handled eggs prior to the milk prep. My 1yo had an egg allergy and because there were traces of raw egg on the teat of the milk bottle (we found out MUCCCHHH later) he nearly went into anaphylactic shock (was already breathing in rasps) and had to be taken to the emergency room.

I had such a phobia since then I stopped asking her to help me tend to my baby and his consumption from then on.

We sat down with her and asked her what was going on and why she was so absent-minded. She told us about problems back home and all the things she was facing. We empathised at the time although on hindsight we realised it may just have been crocodile tears and sob stories.

A year and a half into her contract she indicated her desire to return home saying she does not want to work anymore. To us, we have given her a chance to prove herself again - and as mother I dislike changing helpers too often as it is difficult for my children to keep re-adapting. And they were already fairly fond of her.

Nevertheless we sent her back anyway, granting her wishes.

Fast forward three months later, we have yet to find a suitable replacement helper so my MIL told me to contact her to see if she would like to continue working for us.

We thought long and hard about whether to take in someone familiar with our style and has learnt and grown with us over time or to get someone entirely new. We went with the former.

So we rehired her in late 2022. What a major mistake that was.

We treated her very well since we already know her quirks and she is also quick to understand our expectations. However the problems did not start immediately.

A couple of months in, she came home from her off day sent by another helper (who was a stranger both to her and us) - apparently she was drunk.

Yes. She came home drunk and loopy… and reeked of alcohol, while my young children wondered what happened and why she was swaying.

I told her to clean up and we had another chat with her. Again with the family problems - but we just took it as her wanting to work here to run away from it. We still empathised at that point.

Nothing major happened in the next few months and we were due to move in the following year and everyone was pretty excited at this point. In March however, we had to temporarily move to my MIL’s place for about three months before our new home was move-in ready.

Two months in, she kept telling me how she was ill-treated by my MIL and how she is often scolded. She then says she thinks she wants to go back home. This was a one-sided story and we have no way of verifying apart from it becoming a he said/she said thing. I was shocked - I told her that we’re only here for a few months, you’ve been patient and we’ve worked together for so long before why the change of heart now. After all I did not take her back only for her to not finish her contract. I advised her to be patient just a little while longer because she told us she had no issues with us, just my MIL. It’s only a month away before we moved.

Two days later, she ran away.

So all that heart to heart talk was for nothing. She literally left under our noses, with only her passport, one of her phones and a sling bag with some clothes. It was a Saturday, everyone was home and we didn’t even realise she had left until a few hours later.

After many attempts at contacting her failed (she switched off her phone) - we reported her to the police.

I did not know where she slept over the weekend but it was two days later that I got a call from MOM - telling me she is there - and wants to return home. Got my agency to settle the flight, sending to airport etc.

We were left in a rut for several months because we were at a point where we could not even bear the cost to hire a new helper at the time as we were in between moving and it’s also not worth it. Had to make a deal with my workplace for an extended WFH arrangement for a few months (I nearly lost my job because of this - but didn’t, however it severely impacted my appraisal review), and we managed on our own for a while until we couldn’t anymore as my office gave an ultimatum either to return or “explore other solutions”.

So we literally had to beg, borrow (or steal!) to get a new helper in so I could return to work.

Our first replacement helper didn’t work out and we are now with our second replacement helper who also wants to transfer out after 7 months. Oy vey right? We don’t even have issues with her work. She is the one who wants to transfer citing things like we do not trust her etc. But seriously, if you come home on your day off with a huge black bag of stuff and put it outside the house, only to bring it in later, why would we not question you? This is our home and if you sneak stuff in, how would I know if they’re legal things or not? Isn’t it our right to know? So the fact that I checked, she tells me that we do not trust her therefore she cannot work here. She drops hair everywhere too even in food - I told her to wear a hairnet - she refuses - saying if you force me, I want to transfer. How is expecting food with no hair an extreme requirement? This current helper goes by the name of Khaerunnisa (WP: 0 09878XXX) latest FIN: G8943XXXQ. DOB: XX-06-1996. I do not recommend anyone hiring her either because she lies, cheats and is blatantly rude and stubborn. We also caught her reprimanding and hitting our son on camera for not wanting to sleep - something we will probably bring up on her last day. On top of that we have reason to believe she has been in contact with our prev helper Oppi.

A few days ago I received a WhatsApp text from a number claiming to be Oppi - she asked for her things back. I said we have discarded all her stuff. It’s been a year since she ran away and she still has the audacity to ask for her stuff. I threw them all away already. She then sent two older photographs of our current moved in home (probably taken earlier in the year) of a soft toy and a her clutch which she left in our home during renovation period and said “still on your bed”.

I told her - you want your stuff, find it in the trash we don’t have it anymore. But the real issue here is, HOW did you obtain photos from INSIDE my home? I told her I can report her for invasion of my privacy. After a few messages of back and forth and her claiming she has “evidence” I still have her stuff, I told her to please wake up and stop being so big-headed. Because she wants to pick an issue with me over a stuffed toy and a clutch which we have already discarded - rightly so too! Why would be hanging on to her stuff when she left us a while back?

We have reason to believe Khaerunnisa was the one who took the photos for her and sent it over while Oppi paid a visit (probably stalking our home at some point) - we didn’t have complete CCTV then. I feel unsafe in my own home that they could so easily be sharing things within my home externally.

I did make a police report for harassment but the IO said there is no offense because the photos did not include a person. I’m like - but they have probably stalked our home how can you say it’s not an offense. So that was when I am reminded again that our justice system is most often than not, reactive. ‍

I am putting this here to warn others because I realise even if I put the feedback on MOM site - nothing will be done to ban them from entering.

 

[Doctoral Genius Paul]

Hi, Trippyaddams,
You and your hubby will have to sit down calmly to discuss other realistic options to look after your young children . Not easy but you have to face challenges.
God bless !
Pray for wisdom.
Regards,
Doctoral Paul
16 th May.

 

[Shazia Sultan]

To feedback on Foreign Domestic Worker - aka maid - please use the below channel --->

http://www.mom.gov.sg/foreign-manpo...orm-mom/Pages/update-of-details.aspx#feedback

After you feedback MOM will email you for your contact so that the future employer of the mentioned may be able to contact you regarding the maid conduct and attitude. However, the future employer can decide to employ or not employer the maid.

Please feedback if you have maid from hell to do justice to all working mothers out there. I am sure we, the stressed out working mothers, do not want to be treated as fools by the maid.

IF you want to employ maid - please check with MOM first if there is any feedback regarding the maid that you have chosen.

Hi Hug Me,

I have click on the link to feedback on a Myanmnar helper which is just very evil. But the link does not work.

 

[Shazia Sultan]

Hi,

I recently hired a Myanmar helper in March. She could hardly speak English. When we interviewed her, she claimed she was Muslim and understood what I was saying to her. I had a series of bad experiences with Indonesian maids. Last year, my mom hired a Myanmar maid who became like a family member, which is why I decided to hire a Myanmar maid again.

The maid from hell, named Than Dar Lwin ( M341XXXP), is not able to understand English at all. We have tried every means to help her with English. She is very cunning; she acts innocent, cries, and pleads not to be sent back to Myanmar or transferred. As a widow with two kids to support, I kept giving her chances for five months. She is very smart. Whenever my husband and I said we would give her one month to improve, she would perform well during that month, but then revert to her previous behavior afterward, forgetting the work she had been taught.

She is supposed to do general household chores and help me and my mother-in-law with cooking. She stays silent when questioned and pretends to be scared. I decided I had enough when, after five months, she still couldn’t follow basic instructions. I had already arranged for a new helper to arrive, but she ran away. She fled to her home and made nasty allegations against my family and me. She would be on the phone until late at night and now claims to the Ministry of Manpower (MOM) that she sleeps at 1:30 AM and has to wake up at 6:30 AM. In reality, she sleeps by 10:30 PM and wakes up by 7:00 AM, and sometimes she doesn’t wake up at all. I told MOM during Ramadan month she would be in bed by 9 pm. She had her mobile with her. No wifi is given to her. She had been busy making tik tok videos in my mil bedroom, thus why she always forgets to do duties given to her.

She has been choosy about food and now claims she was only given vegetables. However, MOM checked with my mom’s maid, who confirmed there was no food issue. The helper is given 5 kg of rice and is allowed to cook as much as she wants. I wouldn't check if she said the rice was left for five days; I would just buy a new bag. The household chores are completed by 10 AM to 11 AM, and until 8 pm, Than Dar Lwin has no work and spends the rest of the day resting. She claims to MOM that she has no rest.

She also claimed she had not been paid for her off days. She took her off days in June and July, but she had signed the salary plan. She went on her off days with my mom’s helper, who confirmed this with MOM.

Than Dar Lwin is currently at HOME, and they are helping her find another employer. Please avoid Than Dar Lwin ; she will only bring trouble to your family. She would just bring more stress to your lifes.

 

[Shazia Sultan]

Hi, Trisha 26,
After reading about your desperate and difficult situations about your demanding Domestic Worker, it is best to-
* Talk to someone in person you can trust about your above exhausting headaches .
* Connect with a mental Health professional who can understand your issues and advise you properly.
Regards,
Doctoral P.
22nd March.

Hi Trisha,

Could you share the link, I have too experience MAID From HELL. MOM are listening to her more than us employer.

Thank You