I just want to share a very bad experience I had with Inspire Mum and Baby. I had arranged to take a private baby care class with them one saturday, and had made arrangements via email and telephone for them to come to my place for the class. They require us to prepay in full to book the class. So i made special arrangements to drive my mother and waited happily for the class, but they didn't show up! I was not given any contact number, and I could not get in touch with the company. I thought then that the company was out to cheat me of my money. Nobody showed up for the class. I finally managed to get in contact with them, and all they could offer was to postpone the class to another day. They offered very little to compensate my family for all the agony caused. It is very distressing to happily anticipate a baby care class, only to be disappointed and now I am in the position where i have to look for another class within a short time. I would advise any one who is contracting with Inspire Mom and Baby to take adequate precautions against the company:
1) DO NOT PREPAY IN FULL to the company. The company apparently does not always deliver the services they contracted.
2) Always ask for a phone number of the person you can contact.
3) Be careful about this company. I wonder about whether they are even real and sincere about offering their services. If you have other choices, go to other firms. Inspire Mum and Baby is not reliable.
Just hope that other people do not have to go through such a bad experience that I went through.