As a working mother, having a good maid is equivalent to having an extra pair of hands. I am a working mother with 2 school going kids. After completing 2 contracts and moving on to the 3rd, my maid started giving me problems. She started showing very bad attitude, often retaliating, throwing tantrum and scolding the kids, especially after she had a Bangla boyfriend. I was very determine to get rid of her but not until I find myself another good maid.
I’ve heard of Nora’s (Yue Liang Maid Agency) good reputation and decided to make an appointment to see her. She is located at Katong Shopping Centre which is pretty far from where I live. The first impression is that her office is simple, no frills with no maids sitting around unlike other agencies. I told Nora about my requirement, working parents with 2 school going kids, most of the time, the maid is alone at home or with kids when they are back from school. Nora showed me folders of biodatas of her maids. Surprisingly she told me she can’t be sure if any will fit my requirement. I was wondering if she was even interested to do a sale! She told me she will be going to Jakarta personally to meet the maids in 2 weeks time and ask if I can wait. I decided to wait.
After 2 weeks, Nora came back and told me there was no suitable maid for me. This time I was very disappointed and begin to doubt her ability. She told me I could look for another agent if I’m in a hurry as she needed more time to look for a suitable maid. Somehow I decided to stuck on with her. I do keep in contact with her for updates every now and then.
6 weeks later, she finally called me to tell me she found me a suitable maid! I decided to trust her instinct and go for her recommendation. My current maid is from Myammar. So far, she has met my expectations and I’m very happy.
Looking back, I am glad to have stuck on to my decision to put on trust on Nora although I must admit, I did waver somewhat when she failed to deliver initially. I have heard so many horror stories from my friends on the quality of maids in Singapore these days. All the good maids have left to work in HK and Taiwan as they get paid higher as these countries do not have to pay levy. In Singapore, although employers pay more overall (salary + levy), we get the worst quality maids due to our uncompetitive salary (excluding levy). Good quality maids are so hard to come by these days and I am truly appreciative of Nora for her commitment and effort.
My previous maid wasn’t easy to handle and she started to create a big commotion after she knew she was leaving. Nora arrange for her runner to handle this and everything was handled very well. He even took a picture of my previous maid clearing the customs.
The most unbelievable thing is that Nora charges 50% below market rate but she gives 100% above market service!
Finally when I ask her how come there are no maids sitting around her office. Her answer to me is that with her, very few employers change their maids…..now I finally know the reason!
Nora’s contact no. is 91561699