Hi Crystal..
I have just withdrawn my boy from Kiddy Academy infant care... This is what I can share with you..
Cons:
1. They always keep to the min ratio of 1 teacher to 5 babies... With this ratio, I believe that the babies r lack of attention... They have a very nice routine pasted in their center, but most of the time, they r not following it due to shortage of manpower. I saw my boy crying, but the teachers r too busy to attend to him. I was so heartpain, and decided to leave this center. I don't want my boy to suffer.
2. The turn-over rates of staff are super high.. Imagine during the 4 months of stay at Kiddy, I have seen 7 teachers resigned from the center!
3. Everytime when the infant care teacher is on sick leave, they will assign child care teachers to help. These ppl r not trained to handle infants/toddlers. I saw once they assign their cleaner to take care of babies. I am pissed & reported the issue to their principal.
4. Also during the 4 months at Kiddy, I have noticed 3 cases of HFMD outbreak. Sigh.. I have to take leave to take care of my boy as I don't want him to be infected.
5. Lots of mosquitoes. I have to bring my own mosquito repeller to the center.
6. Don't have much activities for the babies. 3 teachers are always busy attending to the 15 babies, i.e. shower, feed, patting them to sleep etc.
The oni good point is that their teachers r caring & work with passion. However, due to their poor management, I can feel that the morale of the teachers r also getting lower n lower. The good ones r leaving this month.
Well, you can always visit the center to judge yourself. This month, there r a few babies leaving. So I believe next month they will have more vacancies. Good luck to you.