phoebelow,
Maybe you call them to check. I guess after a year, service should improve? I got heart attack then, but well, the taste still good, though not the kind of design I want. Maybe you check with other mummies who used them recently.
Smiling Orchid cake design is great for kids. I'm sure every kid will be very "proud" with their cakes with Smiling Orchid.
A friend of mine uses Smiling Orchid cos she said kids at young age doesn't know how to appreciate the taste of the cake, when they grow up and see the pics when they are older, they will only remember the cake design rather than the cake taste.
I'm impressed with Smiling Orchid cake design. This is something that PG is missing out.
Smiling Orchid service is good. Cake flavour taste good too, not as sweet as PG, and soft sponge cake, but then only 4 kinds of flavour to choose.