Hi mummies!
I want to reinforce minghui's recommendation and write a short testimonial and tribute to them.Especially for my ML, Mdm Suria aka kaka.
Firstly, mdm Ida's team is very united and responsible to their commitments.
Mdm ida does followup calls to check on the satisfaction of their service. She also backs up her team.
Secondly, The team is very forthright and genuine in their care for their clients. I am very touched personally by the services provided first by mdm Suria then by Mdm Ida.On Day 4 after i delivered, a day after I was discharged and got home, my breasts got so engorged that I was almost going bonkers struggling with the pain getting on my nerves.I was sure if i dun find a solution, i'll see a doctor for mastitis the next day or earlier.My skin was so stretched and got so tight that my veins are all showing.Nothing I did could release the milk, not warm water wipes, not heat gel pads, not eating fish, drinking soups, eating fenugreek tabs, relax by listening to music, hear baby cry, think loving thoughts, watch TV,massaging the breasts, nothing worked.Maybe because i was getting panicky and i din noe wad did i not do right.Then out of desperation, I called Mdm Suria.Even though we had initially agreed to start the sessions after CNY, which is 3 days later, she came over as soon as she could to help me with the engorgement.I wanted advice from her.I din expect she'll personally visit me to clear my blockage for me.The best part is, she turned up within half an hour from the time of the call, immediately after the appointment she had when i called her ended!Everything in the name of goodwill.No fees charged.
i'm not raising expectations that any ML does that for her charge, but it's just to show the extent she went her best to discharge her service going an extra mile for her clients.Really grateful!
initially when i called her, as mentioned, she was with another client.This team have a common principle which mdm suria also upheld during my sessions with her.She will not divide her attention.I prompted her to pick up her call when her hp ranged one day as I didn't mind.But she refused and explain she can call back later.So when she's with me, she'll not pick up calls unless it might be an emergency call like her children's school calling to inform that her kid is not well and has to be taken home, as has happened before, according to her.As parents, that's understandable.Most people wun even care, as it might mean they miss an earning opportunity if they dun pick up it might be someone interested in their service but may end up looking for some other ML.
When I couldn't get her the first time i called, I called Mdm ida and told her about my problem, hoping she'll help me get in touch with Mdm Suria or probably she can advice me on that.Mdm Ida's response was, if in a short while Mdm Suria still have not returned call, I was to call her back and she'll come and attend to me personally.What I like about them is sense of urgency and knowing the seriousness of the matter, reflecting that they can empathise with mummies very well.
Thirdly, They share their experiences and other information like malay confinement culture and practices and give very sound advice and are very encouraging.Mdm Suria is very motherly.She really Sayang her charges well.My baby, my mum and my hubby all likes her very much and commented that my sessions with her made me slim down very fast, made me more energetic and revitalised. Within a few days,I'm close to regaining my pre-preg figure. I engaged her for 10 days and today is day 8.I cant imagine no more kaka(that's wad I call her)to massage me and wrap me in the morning from next week on.They really helped me sleep and function better.Glad I took 10 days from the begining, else, as she's getting popular, she may not have time to slot me in for more sessions!
Fourthly, She bathes, massage and feeds my baby girl every morning when she comes.She's very patient and accountable.For ML, in my opinion,It's not an issue wad time they come as long as it's not too off the agreed time, no diff made even if they're a few minute late but she's most of the time early or on the dot.We'll wake up and start preparing only after she arrives because i get so tired with the midnight feeds and other reasons to stay awake and end up getting insufficient sleep.Given other ML, they might not be happy about it, but her attitude is very good, helping out wherever she can.Take warm water, prepare baby baths essentials and mingle with baby while i clean myself up before the massage.
I like the way they pamper their charges.I thoroughly enjoyed every session with her.$50 for such service is not even worth mentioning.Any other person or place can easily charge me more than that for such comprehensive service. They are so good that I have full trust and confidence in their theory behind the methods and massage practices they adopt.Although she's with me for only a good 10 days, Mdm Suria had been a very important surce of encouragement to me, relieving my physical discomfort, conditioning me back into health and shape and giving emotional and mental support through our conversation.Too bad she's only a ML, it'll be perfect if she also does CL.LOL!
Lastly, I have to say I'll miss her greatly and part of the reason why i'll dare to go for second one, if ever, is because I know she can see me through all the pains and aches of this fragile period again like she did for me this time.
I wish them well deserved prosperity in their business and continue being a blessing to countless mummies in the years ahead and sustained good health and happiness to their families!Really appreciate everything Ladies!
Million Thanks Kaka!