I am currently having mom's cooking for dinner. Have been with them for 3 months now. My husband is already sicked of the food, so does my children. We have decided to continue until the year end school holiday. But I am now having 2nd thought (cancelling sonner) after talking to the boss today over the phone.
When I first signed up the service, the lady staff asked if there is any kind of food we do not eat. I said not really. The reason she asked is that if there is, they can replace with something else. Since we do not really have anything and this is our first time, I would just give it a try for everything they servce.
After 3 months of service, we would like to get a replacement for fish dishes. Because everytime they cooked fish, we would throw away the whole dish because it taste and smells too fishy for my entire family.
The lady staff is indeed friendly and explained things well. But too bad, today the boss answered the phone. He was extremely rude and arrogant.
2 of the things he said that pisses me off big time on top of the many other things he said was:
1. He said: " I understand many company would do whatever the customer request. Yes, we can cater for no duck, no spicy food, and etc request, but not no fish." I asked "why?" He said, "because we don't want to do it."
2.
After more arguments, he mentioned they can cater no seafood request. So I said, "in this case, I would go for no seafood". He said "you will get fish even with no seafood. There's no way you can get no fish" I asked "why?" He giggles "It is common sense that fish is not part of seafood"
This is the first time in my life that I heard fish does not belong to seafood group. I searched google and wikipedia Fish is seafood. Is it the entire Singapore or just this arrogant boss thinks Fish IS NOT seafood? Pardon me, I am a foreigner. But someone, please, explain to me.