Allergic to the lactose in Ensure milk powder

Hi,

My mom has been taking the Ensure milk powder since the end of last month. However, she discovered that when she took 2 spoons, she suffered from severe runny stools. She subsequently reduced to 1 spoon. However, for now, even with 1 spoon, she cannot tahan, will diahhorrea very badly. She added this milk powder to her Red sun brand antiacid tea. Maybe these two are not supposed to mix together.

Any ideas?
 

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