Re: cab driver incident
I would not have pursue it with a written complaint if not for the fact that it has affected my dino as the cabby had scolded the vulgarities DIRECTLY at her... Being driver, such incident of "sending regards to their mothers & stuff" are v v common, yes i agree... normally the drivers would jus scold and yank at each other, after "paying all the due respect", its case closed... But never ever have I met such a driver who drag in the innocent baby to scold as well... That was the first time for me throughout my 7 years on the road...
To write a formal complaint to the cab company is to let the company take note of such driver who seriously need some counselling and anger management coz he certainly was not in the right state of mind to drag a baby into the commotion... The customer service officer who attended to me was so shocked when I told her the exact words that their driver had used to scold a 6mth old baby... Of course, I would not rope in police in this matter... I know pretty well how they work and wat case they would take, so no point roping them in... FOZ have a point as the driver is cab driver, there are avenues to address the grievances... At least an apology to me & my daughter... also, by shooting in a written complaint, the cabby would be placed under internal investigation by the company due the case conclude... well, that alone would make him panick, reflect on his action and think twice about scolding babies/young kids while on the road in future, esp so if he needed this job badly...
If its a random driver, given my temperament, I would have asked my hubby to chase after him and i would personally "send regards" to him... and no, i would not lay my hands on him since it would definitely place me on a losing end...
Peanut, I used to behave like ur ah-beng friend b4 i started working... keke... I was alone driving but the other car has 4 male in it... I wonder y I was so daring in the past to gave chase and &%$^&^&... oops... both r random drivers so no one will pursue them like u mention...
well, i think almost all driver would wind down window to scold, i do that too... but i control myself when there are kids in the other driver's car... and never will any person in their right state of mind scold the kids in such situation... it would normally be a driver vs driver commotion... so that makes the cabby stand out as a road bully...
Etirto, yes... I've cooled down after a night sleep... and able to analyse things in a rational mind now le... yesterday was too angry to do anything...
bestberries, yes u r right... actually its an offence under C. 224 (Penal Code), C. 184 (Misc Offence Act), etc... but hor, v seldom they would use Penal code, most probably Misc Offence and the driver would be slapped with a Fine sentence of a few thousands in default 2-3 days stay in the "Changi Resort"... if the cabby already has criminal antecedent, then it would place him at a slightly losing situation... i thought i would only need to refer to my AGC statutes at work, now it does come in handy...
Btw, it's not the red cabby company...
TJE,
It really does depend on many factors, not necessary must have a video clip, other eye-witness then there's a case... V much depend if the person wishes to pursue the matter, the record of the driver, antecedent, the testimony of both parties (if both parties have dubious testimony, lie detector would be used), motive, etc... different from the process of car accident... for this case, it's defamation... often, such cases is words against words... I see such cases coming in often, sort of expected wat will happen... But no, not pursuing to that level...
Personally, I expect an apology from the driver/company... and also, the company better ensure that the driver is counselled not to do that to any kids/babies ever again... anyone whose babies or kids are treated this way are bound to be mad at the person... Mummies, do be careful when travelling on the road... remember to cover ur kids ear & eyes from the commotion... I failed to do that coz I was too stunned to expect that he would scold my lil dino as well...