I’m so sorry this happened to you too! We were also “stuck” with the replacement nanny because of the deposit clause and had no choice but to continue (we would have ended up paying that amount for just 3 days of work since our baby was hospitalised for 2 days). It was super traumatising.
Joel...
We had a deeply disappointing and, at times, traumatising experience with Nanny Moon.
Communication was a major issue throughout our engagement — responses were often slow or absent, which was extremely stressful, especially as first-time parents navigating the postpartum period.
Several...