Dear all, I am writing to warn mummies of seemingly dishonest practices of Natal Essentials. I am not sure if any other mummies encountered this too. I ordered 14 day menu from them after a sad MC, requesting no chicken, no egg in first week.
They sent me a menu that looked not bad, but totally omitted egg and chicken in 14 days. I called in and requested for 2 days in the second week to be changed to chicken as main dish. They said ok, and resent a menu 2 hours later.
I noticed that besides the 2 days that changed to chicken, they make 3 other sneaky changes, without informing me. The 3 changes were all to swop out the good and more expensive ingredients, with cheaper ones. Eg. changing threadfin dish to egg fried rice, and changing veg+ sheng yu dish to veg+ ikan bilis. I spoke to them a few times and asked for these changes they made to be undone, but each time they would spin me many red herring irrelevant excuses, or try to deflect it to make it seem like I was the one making the changes. It wasn't nice to deal with them.
Be very careful when dealing with Natal Essentials and check and double check your menus before making full payment.