The Ballet & Music Company is a cheat and unprofessional
I have the same problem with the school. I have been taking paino and vocal lessons from them for almost coming 1.5 yrs @ Katong 112. Recently I wanted to pull out of the piano due to health reasons and continue with the singing.
I wrote an e-mail to them dated 21st of February 2013 to tell them that march will be my last four lessons and to return the deposit end of the month of March. They e-mailed me to ask me for reasons and later another e-mail to tell me that I didn't give a month notice. I called the school and they explained that everything was a misunderstanding and they have accepted my notice and deposite to be returned at the end of March.
I went for lessons as usual in February for the last lesson of the month and paid for singing before the lesson. I told them that I will settle the piano another day. After 45 mins, a lady named Li-Hua pulled me aside and told me all my lessons including piano and vocal were terminated and my deposite is to be confinscated.
I was so angry I ask the Li-Hua to call their boss or immediate. They refuse and say the decission is final. I called the police. When the police arrived, they said their senior manager is comming down to settle the problem. The police together with me and my parents waited for hours and no show. The police said they gone blue turtle. As we were leaving, the lady Li-Hua said that they made a mistake and that the only lesson that is terminated and deposite confinscated is the piano, because I didn't serve a full month of march. It is still unfair as it haven't happened yet and they terminate. I feel so cheated.
I wrote them e-mails and the bosses refuse to settle the problem with me up till date. Now I gave them some time to reply, refund my money total $770/- and if they don't, I will immediately file my claims in the subcourt. Beware of this school The Ballet & Music Company.
