kinda disappointed w the agency.. when we returned the maid, though the contact stated min 1 mth.. they allowed to deduct only 2 wks salary.. and let us have a replacement (package comes w a free replacement). However, we did not like any, so decided to cancel and get a refund of the $$ (8 mths downpayment minus 2 wks).. however, when we received the cheque, it was only for 7 mths. When we called the staff to clarify, she said her boss said cant refund the 2 wks, cos contract was for min 1 mth (we have not gotten a copy of the contract, so cant refer) and told us that unless we were taking another maid from them, they would oni charge us for that 2 wks.. but we were not informed when we decided to cancel the package.. she then told us she'd try to talk to her boss to help us get the 2 wks back.. but after 2 wks, she didnt call us back.. when we called her, realised tt she was no longer w the agency!
sigh.... anyway, lesson learnt.. wouldnt wanna go back to this agency again.