Hi all, I would like to caution all who are spreeing with Kitty/3ladies or those intending to spree with her. I joined her Bath & Body Works spree in November, purchasing about 10 travel size body lotions, 10 anti-bac solution and other small items. In December, the items arrived and she told me that B&BW shipped out some of my items wrongly but the rest of the items were here. As I needed the items as Christmas gifts, I told her to post the other items to me first. She then provided me a simple table of my items and the total international shipping worked out to SGD22, and local registered mail was $6. I felt something was wrong as the items weigh around 1kg and based on my past experience the shipping cost should have been less than SGD20. I asked her for the shipping invoice for verification before transferring but she was not able to provide me, stating that ‘My shipping invoice has information regarding other mums items too, I can’t just show you’. I thought it’s very strange because I checked back her spree page and I was the only one for that batch 53. How could it be that I was supposedly the sole spree-er for that batch and she ended up telling me that my shipping was combined with other mums? It wasn’t coherent at all. And in the first place, she had so many spree-ers for that period, why was i the only one in that batch? also, what’s so confidential about other mums’ items??
That wasn’t all. She then told me that it wasn’t B&BW that messed up my orders, but that she forgot to place the order for me. She takes a few hours to reply when I wanted to spree with her, but takes more than 1 day to reply when I asked for the shipping invoice.
She now claims that she’s very busy packing items for Christmas so she can’t show me the shipping details. In her spree page, she mentioned that ‘shipping details will be provided’ but by her 'shipping details', it just refers to the simple table that she drafted herself, not the actual shipping docs. And if she’s so busy, I do not understand how she can open and manage so many other sprees. I have been patiently asking her for the shipping docs but until now she’s still unable to provide. I’m already upset that I had to find replacement for Christmas gifts and it doesn’t help with her slow reply, so I gave her two choices: 1) she keeps the items and refund me; or 2) show me the shipping invoice and I’ll pay according to what’s on it.
I understand that spree organizers have to earn a little as it's a lot of work to conduct the sprees, but please at least be transparent about it. some mums that i used to spree with will collect a $2 flat handling fee per spree-er which i thought was reasonable for their efforts. but it's just plain wrong to charge exorbitant shipping fees.
It was my bad that I did not check this page for reviews on Kitty. Then again, i've seen her defend herself umpteen times elsewhere and chose to believe that she might not be that bad after all. but boy, i was totally wrong. Mums please be very careful when dealing with her.. ask for the shipping invoice and don't transfer blindly!