My kid has just been enrolled one of the MMI branch in the east. I think the quality and attention to individual child is obviously lacking.
Nutrition Care: Poor considering i am forking out almost SGD1500/- month:
The center showed me a comprehensive weekly planned meal but when requested for a copy the administrative declined.
Meal portion is relatively small.
Example:
Breakfast consist of 2-3 spoonful of cereals with a quarter portion of cold milk in a small children cup. My kid do not consume cold milk and there is no replacement been provided. Kids have to finish their breakfast by themselves. If they don't, it means they are not hungry!
Lunch consists of a quarter bowl (small bowl) of porridge, a half slice of apple (out of perphaps 6-8 slices of a small apple) and two cube of 1-2 cm size of jelly at 11:00am. Milk before sleeping time at 1.00 pm. No snacks observed to be given during the day.* (I requested the teacher to write down what she ate during the day, no snacks was indicated)
Teacher comment: If they want more, the kid usually will ask for it.
Personal Care:
Hand washing: More than a ritual than doing it right
"Small kids less than 90cm will not be able to reach out to the wash basin comfortably". The teacher helped my kid by pulling her hands to the running tap and tried to sprinkle water on both hands. (No soap is used). By the time she finished washing her hands, my kid's blouse was wet and her dripping hands were not wiped. The teacher was completely oblivious and took no action despite been told specifically that the my kid's hands are wet from elbows onward. I didn't do anything because i wanted to see what the teacher will do... but nothing was done at all. She was asked to stay with wet clothing & dirty hands (touching on multiple areas with wet hands) in the assembly area. No one bothered to assimilate the new young kid in and tell her what she should be expecting when her form teacher is not around. My kid went to the assembly queue, went up and down few lines before she give up. She simply decided not to join the assembly after that. (I wouldn't blame her)
Simple Solution Proposed: Either the teacher carry her up or let her stand on a stool. With the right angle of hand inclination, the water will not flow down her hands!
(This is ignored because both the admin and the teacher do not see the need to do so when i provided the feedback)
Next after the assembly, the teacher requested my kid to put her hands on the shoulder of the older kids (much taller), and my kid refused. She say something about been scared (never mixed with kids from other races) and uncomfortable (I hear her from outside) and the teacher totally ignored her. I have to intervene when she started crying aloud when the teacher insisted that she do as she is told. This is ridiculous. How you expect a barely 2 years old (she is December baby) to hold on to much older kids and walk in line when she almost have to tip-toes.
I left for work with more than a little concern on my early morning observations.
When i went back to pick her up in the afternoon, she is crying aloud (not her usual cry) and cling to me. She is hungry and thirsty. Reach up and drink almost a quarter of her drinking bottle when i handed the water bottle to her. She actually finished two big bowls of porridge when she reach home around 6 pm.
My kid used to be very independent - she literally sleep alone and is the only kid who are so happy & never cried during her tot class session (2 hours) in another center before i switch her over here.
My maid told me that the center helper is using life buoy bath gel and not the baby bath for the young kids. I am concerned but the administrative person refuses to let me know what kind of shower gels that they are using. The only solution offered:- a) Please feed the baby before sending over if she cannot take the breakfast at the center b) Provide your own shower gel if you are concerned.
2nd Day - Busy -unable to visit the center
3rd Day - Went to visit during lunch hour @ 11.00 am
The moment i step into the open area where the bath room is located, i could hear my kid crying voice. Then i saw her running out. I reach out to her and she told me she is crying again! Look like she just finished her bath. (She loves water and bath time since baby). Her hair is wet (dripping water) and not combed. Her clothing are worn in opposite direction. I know she must be feeling awfully uncomfortable to be forced to wear her clothing in that manner. Instinctively, i take out her shirt and changed for her on the spot. The teacher came by and my kid started to cry again. Immediately the teacher commented that i should not be around. I was really concerned. She say, the kid is acting up She hardly noticed the clothing is worn in the opposite direction!
The teacher brought her to wash her hands and ask her to stand in queue with the rest of the kids. My kid is howling by this time. She was lead into the classroom for her lunch. I went along and totally ignoring the displeasure from the teacher. (She is crying whenever the teacher go near). Then I noticed that her clothing are totally wet, from her arms to the full length of her clothing on one side. Again, i asked why she is wet? The teacher brush it off by saying it is because she struggle during hand washing. This is totally not acceptable at all. If her clothing is so wet, why not change her first before bringing her to class and asking her to sit on table? After my comment, the teacher rumble through my bag, and take out the shirt from the dirty cloth bundle (instead of a new one) and ask her to wear it. She didn't bother to change her pant as she felt it was not wet. (My kid keep on crying even when i lead her to her chair. She do not like to wear none matching set of clothing). I have to change her into the dirty pant (I thought my maid did not pack extra clothing) and let her finish her lunch. She finish her small bowl of rice and requested for milk. I cannot give it to her because there is a classroom session after lunch....which she is hardly interested in anymore. (She cling to me, crying and keep on asking for her milk / water bottle/ biscuit)
After the classroom session, I requested my maid to come over and changed her into new clothing before she went for her nap time. She was lead by her teacher into another classroom & started to cry aloud until the teacher finally gave her milk 10-15 minutes later. Hearing her howls, I am totally shocked and taken aback! I no longer recognize this crying baby of mine! The teacher came and say my kid is finally not crying and i should continue to stay out of her sight. This is ridiculous! She stopped crying because she was finally given milk, wore a clean comfortable clothing and getting her nap. Not because I am out of her sight! My kid is never a clingy type until she is enrolled here! The environment must be very much intimidating to her. Hardly see any laughter from other kids when i am within the centers. Everyone is so quite & just follow instruction!
I believe the teacher seem too young and inexperience in handling young children. Too mechanical and unable to understand what the kids truly need.
After today observations, i will definitely need to consider to withdraw her! The only setback will be i need to go and find a replacement center immediately.
Another observation, the classroom floor are not really clean. I took a wet tissue to wipe the rice dropped by my kid on the floor. The tissues turned black!
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MMI - I will definitely not recommended for young kids where the child's emotional development and physical care is more important