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Discussion in 'What's the Buzz' started by adminxf, May 4, 2005.

  1. adminxf

    adminxf Administrator

    Hi all,

    Good news! We have completed the migration of all the topics in "Motherhood, Pregnancies And Babies" to a new and independent forum at www.singaporemotherhood.com!

    If you have registered an account with us before 2 April 2005, you would be able to use the same account and password to continue participating in the new forum!

    Please feel free to contact us if you require any assistance.

    Regards,
    Chin Leng.
     


  2. adminxf

    adminxf Administrator

    Hi all,

    We have modified the profile section of the registered uses. We've removed the info boxes for "Bridal Boutiques", "Banquet Venues", "Photographer (Studio)", "Photographer (Actual Day)", "Videographer" and "Wedding Date".

    You may like to login to your profile and update the information of "No. of Kids", "Hospital for Deliver" and "EDD (DD/MM/YY)".

    Please feel free to let us know if you would like us to add any info fields to your profile. Thanks.

    Regards,
    Chin Leng.
     
    bel_vodka likes this.
  3. adminxf

    adminxf Administrator

    Hi all,

    Apologies that the server was down from Friday 4pm till Saturday about 12pm. I was not aware that the server was down until Saturday noon. The server just required a reboot. [​IMG]

    Regards,
    Chin Leng.
     
    bel_vodka likes this.
  4. adminxf

    adminxf Administrator

    Hi all,

    The server will be undergoing some maintenace and optimisation for the next few days. This is to prevent further outage of the server which has been happened today twice and the past few weeks. The forum may be intermittenly inaccessible during this period. We apologise for any inconvenience caused and hope that you'll be able to bear with us for the time being. Thank you.

    Regards,
    Chin Leng.
     
    bel_vodka likes this.
  5. adminxf

    adminxf Administrator

    Hi all,

    There is some technical problem with the forum which we are trying to solve. There are certain sections which are still not working like the last 24 hours search result. Please use the last 12 hours search result link for the time being.

    We apologise for any inconvenience caused.

    Regards,
    Chin Leng.
     
    sumiko83 and bel_vodka like this.
  6. adminxf

    adminxf Administrator

    Hi all,

    The forum seems to have been fixed and all things looks like they are back to normal. Please feel free to let me know if there is any other error or problem which we may have missed out. We would like to thank all for the patience and continued support.

    Happy New Year to all! [​IMG]

    Reards,
    Chin Leng.
     
    mommymich, pammaryanne and bel_vodka like this.
  7. adminxf

    adminxf Administrator

    Hi all,

    The e-mail notification service of new messages, private message function etc are all back to normal too. Please feel free to contact us if anything is still not working properly. Thanks.

    Regards,
    Chin Leng.
     
    evelyn7582 and cookiefleur like this.
  8. adminxf

    adminxf Administrator

    Hi all,

    We are sorry that there the forum was not accessible for about 2.5 hours yesterday afternoon between 11.30 AM to 2.00 PM. We've managed to optimise the server and shouldn't have the problem anymore. Terribly sorry for the inconvenience caused and we thank you for the continued support.

    Regards,
    Chin Leng.
     
    cookiefleur likes this.
  9. adminxf

    adminxf Administrator

    <font color="ff0000">Thinking of a new home or upgrading?</font>

    Far East Organization cordially invites you to an exclusive preview of La Casa

    <font color="ff6000">Date: Sunday, 12 Feb 2006
    Time: Registartion at 3.00pm
    Venue: La Casa Sales Gallery, Woodlands Avenue 5</font>


    RSVP: Click here to sign-up for the event. You can also call Vincent Tan, Tel: 6830 6358 or email : vincenttan@fareast.com.sg by Thursday, 9 February 2006 to confirm your attendance. Light refreshments will be served.

    The Wedding Entourage will be conducting a wedding planning workshop from 3.15 PM onwards.

    More than 80% of Phase 1 has been sold, Phase 2 is now open for sale with the release of a new tower!

    Located at the junction of Woodlands Drives 16 and 53, La Casa is an executive condominium inspired by the architecture of the famous holiday resort island of Greece - Mykonos. When completed, La Casa residents will be able to enjoy an idyllic lifestyle in a picturesque setting. The resort-style clubhouse comes with a gym that overlooks 5 swimming pools. Recreational facilities include a steam bath, BBQ pits, fitness corner and tennis courts. Close by are shopping centres like Causeway Point, the Woodlands MRT station, Civic Centre, library, bus interchange and stadium as well as schools such as the Singapore Sports School, the American School and Innova Junior College.

    http://www.lacasa.com.sg

    Come and feel the romance of La Casa. We look forward to welcoming you to the exclusive preview.

    Click here to sign-up for the event.

    Regards,
    Chin Leng.
     
    bel_vodka likes this.
  10. adminxf

    adminxf Administrator

    Hi all,

    We are aware that there have been regular incidents whereby the forum was down due to "Too many connections". We are investigating this and will try to resolve this permanently. However, for the time being, once this problem is encountered, please send us an e-mail and inform us of the problem so that we'll try to get the forum up again in the shortest possible time. There were occassions when we were not aware that the forum was down so please feel free to e-mail us at moderator@singaporemotherhood.com or chinleng@tian.com.sg.

    Thanks!

    * Keeping fingers crossed that the forum won't be down again soon *

    Regards,
    Chin Leng.
     
  11. adminxf

    adminxf Administrator

    Hi all,

    I'm sorry that this is going to be a long post. Many days and much thoughts have been given prior to the adopted decision which will be described at the end of the message.

    As many of you may have noticed the increased number of threads created in Marketplace and Exchange corner which led us to remove many threads there in a more regular basis. We used to remove threads which are more than a month old. Now, we had to remove threads that are inactive for just more than 14 days. We also had to remove threads which have no posting for 7 days after the first message. All these are done to reduce the bandwidth consumed by the marketplace and exchange corner. At its peak, we have 60% of the forum messages coming just from marketplace and exchange corner.

    We have also had more and more business owners masquerading as normal users and started threads selling items in the forum. It has also become harder to detect these fradulent threads as they are better at phrasing the messages to avoid detection. It has become very hard to distinguish the business operators from genuine sellers. We have in fact employed an additional staff just to moderate the threads in Marketplace and Exchange Corner category but the situation has not improved.

    We have also spent much time responding and explaining to users abusing the forum why their accounts have been suspended. We have also received many abusive e-mails demanding us to unsuspend their accounts. All these e-mails are emotionally draining and tiring. All these have also taken our time from responding to users who genuinely require our assistance.

    As some of the users suggested, we could restrict the marketplace threads to be started only by members who have more than a pre-set number of messages. After much consideration, we fear that this may not be feasible as some users may just start their threads in other categories to avoid the pre-set criteria. Alternatively, the users may just post messages just to make the number. All these have happened in forums which adopted the pre-set method. We'll end up having to monitor the forum in all categories as well and may result in more monitoring work required in the forum. This may result in a vicious cycle which can't be continued.

    Instead of developing the SingaporeMotherhood.com portal further, most of our time is spent in just removing threads in the forum. We apologise but we can't go on like this. Else, we won't have the resources to continue operating SingaporeMotherhood.

    As such, we'll be charging a fee of $10 for a new thread to be listed in the marketplace and exchange corner for a 7-days period. The threads can now be business in nature. The threads will be subjected to approval as inappropriate items (eg. non-authentic items, pirated materials) will not be allowed. To apply, please e-mail to singaporemotherhood@tian.com.sg. All the current threads in Marketplace and Exchange Corner will have up to 30 June (Friday) to complete all transactions. After that, all threads will be removed. Sale, bulk purchase or any inappropriate threads listed out of marketplace and exchange corner will be removed.

    We appreciate everyone's understanding and support. Please feel free to post your comments, thoughts and feedback here. Thank you.

    Regards,
    Chin Leng.
     
  12. adminxf

    adminxf Administrator

    Hi all,

    Just a summary of the changes made today after the announcement above.

    1. As there are mummies who would like to give away items that they no longer need, we've created a thread, Marketplace &amp; Exchange Corner: Want To Get/ Want To Give (Free Items Only). Listing in this category is free.

    2. Selling of 2nd-hand items which have been used can be listed freely too at, Marketplace &amp; Exchange Corner: 2nd-Hand Items.

    We have received concerns from users that listing fee of $10 for a 7-day period may be high and prohibitive for sale of single items. Please note that we encourage users in the forum to look for other users to combine and have a sale thread in the forum. If there are a total of 10 users in the group, each user only need to pay $1 for listing. Instead of having 10 individual and different threads in the forum, now we only have one thread. This will help to reduce clutter in the marketplace and exchange corner thread.

    We've created a thread just for that. [​IMG]

    Please note that we've implemented the method of $10 per listing for a 7-days period in the marketplace and exchange corner is to reduce clutter. Unlike previously, now, regardless whether you are operating a business and earning a profit, everyone can be listed in the marketplace and exchange corner now.

    We really think that this method is best suited to resolve the difficulties we are having now. Thank you.

    Reards,
    Chin Leng.
     
  13. adminxf

    adminxf Administrator

    Hi all,

    We would like to thank all for the feedback and comments we've received.

    We've been struggling with the increase traffic generated from the threads in Marketplace and Exchange Corner. It has gotten worse as there are members who abused our resources and started running a business and earning profit by operating through the forum. It has become very difficult for us to detect them as these members have learnt to phrase their wordings very carefully. Instead of spending our time and effort in developing the portal, we've spent much time in trying to weed out these threads.

    In order to reduce the number of threads, we had thought of charging a $10 fee per listing for a 7-day period. We introduced this method as we wanted to have a simple method to operate the marketplace. With this method, we wouldn't need to investigate whether someone is profiting from the forum. We also thought mummies will be consolidating their items together to share the $10 fee thereby helping to reduce the number of threads.

    Please do not think that we are trying to profit from this method. If we had wanted to, the fee would be much lower. However, our intention was really to create a small but easy to overcome barrier in the marketplace which will help to reduce the number of threads.

    I hope everyone understands that we have operating costs in running the portal. To ensure that the forum is fast even with large number of postings, we need to have a dedicated server. As the forum has large number of postings per day, the bandwidth consumption is also large. Imagine 2 staffs of $2.5k salary per month and a bandwidth costs of $1k per month, our operating costs will easily be ($2.5x2x13 + $1x12)=$77k and I've not included CPF and other operating costs!

    For long term members, you would remember that we've spent much effort in building up the forum. Remember we had to shift the forum twice? Remember the error "Too many connections" error? We had spent months of effort to rectify it.

    It was disappointing to say the least to see the reactions of some members. A member whom we had helped had taken an opportunist approach and setup a competitive forum. We are sorry but it is only common sense and right that we won't allow the promotion of other forum in our site. We have took years and effort to build our own traffic so of course we wouldn't allow anyone to leech on our traffic.

    After receiving feedbacks from various members, some had felt that genuine mothers had been penalised due to members who abused the forum. Please do not misunderstand, it was never our intention to penalise any parents. As such, we are willing to try another alternative method which we were considering.

    The new requirements are as follows:

    <font color="0000ff">1. No listing fees will be levied on genuine members. All new threads in marketplace (except for free items) can now only be created by members with 100 or more postings. Messages made in marketplace will not be considered and the 100 messages cannot be messages posted just to make the numbers. Any members found to have violated the terms will have the thread removed and account suspended immediately.

    2. Businesses who wish to promote or sell their products can <font color="ff0000">ONLY</font> do so by posting in Marketplace &amp; Exchange Corner (For Business) at a fee of $20 per 7-day period.</font>

    It'll be a manual effort in ensuring the above conditions as the forum software does not allow us to have a pre-set condition for posting. We hope everyone will help by pointing out offending threads and users to us. Please also help by volunteering as moderators.

    Please feel free to give us your thoughts and comments here.

    We would like to take this opportunity to thank all members who have supported us throughout this period. Thank you!

    Regards,
    Chin Leng.
     
    Phantom likes this.
  14. adminxf

    adminxf Administrator

  15. adminxf

    adminxf Administrator

    Hi all,

    To those who have PM me, I'm sorry but for some reason, some of the PM did not reach me. If you would like to ensure the message is sent, please e-mail (not PM) to me at chinleng@tian.com.sg. Thanks.

    Regards,
    Chin Leng.
     
  16. adminxf

    adminxf Administrator

    Hi all,

    Thanks for all the feedbacks. It has been almost a week since we implemented the new policy of only allowing members with a minimum of 100 messages to post in the marketplace and exchange corner category. We've monitored the progress so far. It does seem like the new policy has encouraged some new members to post quickly in a short-time to hit the minimum requirement.

    As we've created a category whereby business owners can promote their sales and services by paying an advertising fee and for the convenience of all genuine members, we've decided to remove the restriction. Instead, we'll be relying on our team of volunteer moderators to remove business related postings.

    We would like to thank all for the support shown during this period. We hope with the removal of the minimum postings requirement, everyone will have a more enjoyable experience in the forum. Thank you.

    Regards,
    Chin Leng.
     
  17. adminxf

    adminxf Administrator

    Hi all,

    We would like to inform all users that any topic names starting with characters like "*", numbers or deem to be a deliberate attempt to place the topic at the top of the category may be removed without notification.

    We would also appreciate thread starters especailly in "Marketplace and Exchange Corner" not to use words like "upz", "repost" or any attempts of making the thread appear in the search results of last 12/24 hours. The threads may be removed when such messages are posted.

    We appreciate everyone's help in keeping the forum as tidy and organised as possible. Thank you.

    Regards,
    Chin Leng.
     
  18. adminxf

    adminxf Administrator

    Hi all,

    We would like to seek comments and feedback regarding this. Thanks.

    Regards,
    Chin Leng.
     
  19. adminxf

    adminxf Administrator

    Hi all,

    There was a technical glitch in the server yesterday night starting from 9.30PM onwards. Some users were not able to access the forum and the error message displayed was IP addresses being blocked. This was an error. The problem has been fixed. We are sorry for the inconvenience caused and we thank all users who have e-mailed to us regarding the problem.

    Please feel free to e-mail me if you require any further assistance. Thank you.

    Regards,
    Chin Leng.
     
  20. adminxf

    adminxf Administrator

    Hi all,

    We are sorry for the sudden announcement. With immediate effect, all overseas spress must only come from proper sites with full and proper company domain names. Overseas spree from personal account, photo albums, auctions are not allowed.

    It has come to our knowledge that some local sellers are actually using the overseas auction link to sell their local items. The items are not from the auction sites but from their own local stock. They are actually selling their products through BP except masquerading in the form of 'overseas sprees'.

    We understand that there maybe genuine overseas sprees from the overseas auction sites but after a lengthy period of monitoring, the situation has worsen as more and more local suppliers are using this 'loophole'. We have no choice but to disallow such similar overseas sprees immediately. We are in the process of removing similar threads in the forum.

    We appreciate your understanding. Thank you.

    Regards,
    Chin Leng.
     
  21. adminxf

    adminxf Administrator

    Hi all,

    The forum will be undergoing major maintenance today and it may be unavailable for a few hours. The forum may only have read access and no new postings can be made during the maintenance period.

    The planned maintenance period is from 10.00 am to 3.30 pm.

    We apologise for any inconvenience caused.

    Regards,
    Chin Leng.
     
  22. adminxf

    adminxf Administrator

    Hi all,

    We'll be performing another maintenance this evening from 5.30 PM. During this time, the forum will only have read access and no new postings can be made during this time.

    The planned period is from 5.30 PM to Midnight.

    We are sorry for any inconvenience caused.

    Regards,
    Chin Leng.
     
  23. adminxf

    adminxf Administrator

    Hi all,

    This is a test post. We are almost done.

    好了!

    Regards,
    Chin Leng.
     
  24. adminxf

    adminxf Administrator

    Hi all,

    We are currently looking for a web master. For more details, please refer the posting here. Thank you.

    Regards,
    Chin Leng.
     
  25. adminxf

    adminxf Administrator

    Hi all,

    We would like to take this opportunity to remind everyone that we strongly frown upon posting of multiple similar messages in the forum. This practice is also commonly known as spamming. Regardless if you are a new, long time member or an advertiser of the forum, appropriate actions will be taken if you spammed the forum.

    Please note that it is a tediously and time-consuming manual process to remove the spam messages one-by-one. We really appreciate your understanding and cooperation in this matter.

    Thank you.

    Regards,
    Chin Leng.
     
  26. adminxf

    adminxf Administrator

    Hi all,

    This is a test post.

    Regards,
    Chin Leng.
     
  27. adminxf

    adminxf Administrator

    Hi all,

    We are sorry that the forum was down from Saturday night till Sunday night as some of the files were heavily corrupted. Currently, the forum is still not stable and there may be occasions when we'll need to bring the forumboard to maintenance mode again. We'll try our best to resolve the technical problems and minimise inconvenience to all. Thank you.

    Regards,
    Chin Leng.
     
  28. adminxf

    adminxf Administrator

    Hi all,

    Test post. System undergoing some maintenance work.

    Regards,
    Chin Leng.
     
  29. adminxf

    adminxf Administrator

    Hi all,

    Test post. System was down just now. Now all should be well again. Sorry for any inconvenience caused.

    Thank you.

    Regards,
    Chin Leng.
     
  30. adminxf

    adminxf Administrator

    Hi all,

    We apologise for the long delay in getting the forum up today. There was a major corruption in the forum database which we only managed to completely fix the problem now. The likely cause of the corruption was due to a large spike in traffic today.

    We'll continue to monitor the situation and an additional server order has been made. When we receive the new server, we'll perform and upgrade. When we do that, we'll inform everyone of the schedule.

    We apologise for any inconvenience caused and we appreciate your understanding during this period if we encounter any failure caused by traffic spike again.

    Thank you.

    Regards,
    Chin Leng.
     
  31. adminxf

    adminxf Administrator

    Hi all,

    Apologies for the downtime again. The system is now up again. Due to the recent surge in traffic, this will be intermittent from time to time.

    We'll try our best to keep the forum up as much as we can.

    The situation will only improve when we receive our new server by end of next week. Thank you.

    Regards,
    Chin Leng.
     
  32. adminxf

    adminxf Administrator

    Hi all,

    To improve the stability for the forum, we'll be upgrading some software tonight. We'll need to put the forum in maintenance mode from 9 PM tonight till 6 AM tomorrow morning. Therefore, there will be no access to the forum during the maintenance period.

    We have also setup Facebook pages and Twitter to update future server status and news about SingaporeMotherhood.com.

    Facebook: here

    Twitter: here

    Thank you.

    Regards,
    Chin Leng.
     
  33. adminxf

    adminxf Administrator

    Hi all,

    My apologies. During the maintenance period, the forum will not be accessible.

    Regards,
    Chin Leng.
     
  34. adminxf

    adminxf Administrator

  35. adminxf

    adminxf Administrator

    Hi all,

    System undergoing some maintenance work just now.

    Sorry for any inconvenience caused.

    Regards,
    Chin Leng.
     
  36. moderator

    moderator Guest

    Hi all,

    We will be shutting down the forum tonight 10pm till tomorrow 6am to for maintenance.

    During this time, the forum will not be accessible.

    Thank you.

    Regards
    Bee Lee
     
  37. moderator

    moderator Guest

    Hi everyone,

    To improve the forum performance, there will be a maintenance scheduled to be on
    8 July (Fri) 10pm - 9 July (Sat) 6am

    During this time, accessibility to the forum may be intermittent.

    Thank you for your understanding.

    Regards
    Bee Lee
     
  38. moderator

    moderator Guest

    Hi everyone,

    We need to start the maintenance earlier today. The revised maintenance time is
    <font color="aa00aa"> 8 July (Fri) 7pm - 9 July (Sat) 6am</font>

    Thank you for your understanding.

    Regards
    Bee Lee
     
  39. adminxf

    adminxf Administrator

    Hi all,

    We've recently upgraded access to the WTS section for members who have been registered for more than 1 year. Please check. Thank you.

    Regards,
    Chin Leng.
     
  40. adminxf

    adminxf Administrator

    Hi all,

    For those who have not seen the Saturday announcement:

    We've recently upgraded access to the WTS section for members who have been registered for more than 1 year. Please check. Thank you.

    Regards,
    Chin Leng.
     
  41. adminxf

    adminxf Administrator

    Hi all,

    In case you missed our Saturday announcement due to the long holidays. An update with regards to the membership status:

    Hi all,

    For those who have not seen the Saturday announcement:

    We've recently upgraded access for members who have been registered for more than 1 year to the WTS section for members. Please check. Thank you.

    Regards,
    Chin Leng.
     
    joyfulmummy likes this.
  42. adminxf

    adminxf Administrator

    Hi all,

    We have received emails with regards to the forum 'lock' issue and we have been optimising the forum for the past few weeks. However, it seems like with optimising the server, the issue persisted. We'll be upgrading the server by end of this week. We are terribly sorry for the forum 'lock' issue and we are thankful to the patience you've given.

    Regards,
    Chin Leng.
     
  43. adminxf

    adminxf Administrator

    Hi all,

    We've upgraded the server. Please let us know if you still encounter the 'lock' issue. Thank you.

    Regards,
    Chin Leng.
     
  44. adminxf

    adminxf Administrator

    Hi all,

    We've received feedback that some of you are not receiving email notifications from your subscribed threads or activation emails.

    Please note that Yahoo! is rejecting emails sent out from our server. We would suggest switching from Yahoo! to Gmail instead. Through the years, Gmail did not have such problem that's why we are suggesting that members register with a Gmail account instead.

    Thank you.

    Regards,
    Chin Leng.
     
  45. adminxf

    adminxf Administrator

    Hi all,

    Activation emails, email notifications and private messages sent from SingaporeMotherhood.com to Yahoo! email accounts are either rejected or delayed. This is due to Yahoo!'s server and there isn't anything we can do.

    If you are a Yahoo! email user, you can write to Yahoo! and feedback to them. Alternatively, if you would like to ensure that you continue to receive the above messages from SingaporeMoterhood.com, we would suggest updating your email addresses to Gmail instead.

    Thank you.

    Regards,
    Chin Leng
     
  46. adminxf

    adminxf Administrator

    Hi all,

    We are looking for freelance writers for parenting related articles. If you are interested, please email us your resume to editor@singaporemotherhood.com . Thank you!

    Regards,
    Chin Leng.
     
  47. moderator

    moderator Guest

    Dear all,

    As HSA requests, please find the following information on sales of cosmetic products in Singapore for your attention.

    HSA has implemented the ASEAN Cosmetic Directive under the Health Products Act for the regulatory control of cosmetic products in Singapore.

    Under the Health Products Act, companies or individuals who intend to sell or supply a cosmetic product in Singapore are required to notify the HSA prior to selling or supplying the product in the local market. They are also required to comply with the requirements under the ASEAN Cosmetic Directive. For more information such as legal requirements and guidelines on cosmetic products, please visit the following website: http://www.hsa.gov.sg/publish/hsaportal/en/health_products_regulation/cosmetic_products.html

    You can find the full circular here :
    http://www.singaporemotherhood.com/pdf/HSA.pdf


    Thank you.

    Regards
    Bee Lee
     
  48. moderator

    moderator Guest

    Hi all,

    We will be shutting down the forum tonight 10pm for a few hours for maintenance.

    During this time, the forum will not be accessible.

    Thank you.

    Regards
    Bee Lee
     
  49. adminxf

    adminxf Administrator

    Hi all,

    We've received an email from Health Sciences Authority (HSA) notifying us of the following:


    Please take note of the above. Thank you.

    Regards,
    Chin Leng.
     
  50. moderator

    moderator Guest

    Dear all members,

    We will be migrating our forum to a new forum software today (26 July 2013) at 10pm and we hope to have the forum up by Monday (29 July 2013) 10am.

    During the migration, there will be no access to the forum.

    Please do come back on Monday to a new forum experience.

    Thank you.

    Best regards
    Bee Lee
     
    xicloudix likes this.

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