Bad experience at Clifford Aesthetics Clinic. Google review rating is only 3.4 out of 5, with two 1* reviews.
I made an appointment, when I was there, and gave my name, I was kept standing for a while. Lisa then pointed to her nose, and asked if I'm there for nose enhancement. -.-"" I was not, and I thought that was not professional. Later, i heard her announce loudly that she wants to go for her lunch..
Went in to meet the doctor, who started pointing out my flaws and selling other treatments, and tried to have me make a decision on the spot. I declined.
Afterwards, I was brought to take pictures. I asked if these pictures would be used to show other patients, and the girl who was supposed to take my pictures said no. I asked to see documents.. and the document I was asked to sign, actually ask for my consent to allow the pictures to be used for educational etc purposes.
I asked which brand of filler would be used, and another recept girl immediately said Juvederm. When liaising, we had agreed on Restylane
I then asked how many ml, and again she said 1ml. Again, while liaising, 2ml was agreed on. Not feeling confident, I asked for the price, and she hesitated!! Gave me the feeling of not being transparent.
She was unhappy when I calmly told her this was not what I agreed on. She then went in to ask the doctor, who I saw was reclining on his chair, busy with his mobile phone. Later in the treatment room, doctor ignored me till treatment starts and nonchalantly asked why i was worried about Restylane or Juvederm.. and didn't apologise until the end of the treatment, where he reluctantly apologised and said his staff should be better trained....
In the end, I was charged for price quoted + GST + consultation. Most clinics waived off consultation if treatment is done, but my fault I didn't clarify... so I paid $70 consultation to listen to the doctor sell me different treatments and no useful advice how to maintain my skin myself.
Also, I was forced to accept 2ml, as I was told its preloaded in the syringe and even if I wanted 1ml, it would be the same price. However, as I requested for the Restylane to be shown to be me during preparation, i saw 2 boxes of Restylane. Those familiar would know that the Restylane is commonly in 1ml syringe, though 2ml syringe is available as well.
Anyway, my personal feel is that Clifford Clinic is very commercialised. mostly reviews are from sponsored bloggers.
