hey mummies
i m not a forum mummy but i really think i sld post this in forum and share with other mummies.
because this childcare is dishonest and money minded.
i was decided to send my kid to Zion Childcare & Development Centre at 319C anchorvale (seng kang) in nov 2010 because i just stay a block away. In order to secure a place, i enrolled him at least 5 months in advance.
Due to his eye problem, i decided to postpone this planning of putting him to childcare.
Therefore I call zion childcare one month (which is oct) in advance to withdrawn him and hope i can get my deposit.
The principal “Sharon Tang” was very rude and she told me is up to the management to decide whether they will refund me the deposit.even i call them and give my notice for one month.
the principal told me that their childcare policy – parent must give notice by September therefore i am not allow to take back my deposit . however this is not written anywhere or vebrally inform us before.
She even wrote a letter to me that they will only refund me if they can find a replacement to take over my child place otherwise they will keep my deposit. she said that this is a gesture of goodwill
When i ask her for proof and any black and white regarding my kids cant withdraw after September 2010. she only attach my signature to agree with all the rule and regulations that hand out and received from Zion Childcare & Development Centre but didn’t wrote anything that my child can’t withdraw after September 2010.i told her I was not informed verbally or in writing that I can’t withdraw my kids after September 2010. I had also check with MYCS, my notice of withdraw to the child care centre should be at least 4 weeks and I had done so.
Her handbook also said one month notice. when i ask her for the clause that said that i must give her notice before September, finally She just said her staff is very witness and this is the proof. she is so native and ignorant about contract, terms and conditions or even agreement.
however my Hd and me really didnt hear this and we are also the two witness that zion did not inform us that we must give them 2 months notice of withdrawn
after we told her that we will complain and write in MYCS and also small claims tribunal.
finally she decided to refund me but she said this is because i had threat her.
If the principal so rude, unfriendly, naive about contract, untruthful, money minded, i can imagine the kids that is been taught by her
i m not a forum mummy but i really think i sld post this in forum and share with other mummies.
because this childcare is dishonest and money minded.
i was decided to send my kid to Zion Childcare & Development Centre at 319C anchorvale (seng kang) in nov 2010 because i just stay a block away. In order to secure a place, i enrolled him at least 5 months in advance.
Due to his eye problem, i decided to postpone this planning of putting him to childcare.
Therefore I call zion childcare one month (which is oct) in advance to withdrawn him and hope i can get my deposit.
The principal “Sharon Tang” was very rude and she told me is up to the management to decide whether they will refund me the deposit.even i call them and give my notice for one month.
the principal told me that their childcare policy – parent must give notice by September therefore i am not allow to take back my deposit . however this is not written anywhere or vebrally inform us before.
She even wrote a letter to me that they will only refund me if they can find a replacement to take over my child place otherwise they will keep my deposit. she said that this is a gesture of goodwill
When i ask her for proof and any black and white regarding my kids cant withdraw after September 2010. she only attach my signature to agree with all the rule and regulations that hand out and received from Zion Childcare & Development Centre but didn’t wrote anything that my child can’t withdraw after September 2010.i told her I was not informed verbally or in writing that I can’t withdraw my kids after September 2010. I had also check with MYCS, my notice of withdraw to the child care centre should be at least 4 weeks and I had done so.
Her handbook also said one month notice. when i ask her for the clause that said that i must give her notice before September, finally She just said her staff is very witness and this is the proof. she is so native and ignorant about contract, terms and conditions or even agreement.
however my Hd and me really didnt hear this and we are also the two witness that zion did not inform us that we must give them 2 months notice of withdrawn
after we told her that we will complain and write in MYCS and also small claims tribunal.
finally she decided to refund me but she said this is because i had threat her.
If the principal so rude, unfriendly, naive about contract, untruthful, money minded, i can imagine the kids that is been taught by her