PM has problems?

Hi mod, I am having problems with my PM. My customers PM me & I don't receive them, when I PM them they also didn't receive. I need the PM to be up so that I can response to my customer's inquiries 1st hand. This is getting frustrating!

But my competitor has no problems with her PM!
 
Hi,

Please check your spam folder.

If the PM landed in your spam folder, you may want to uncheck it to be Not Spam.

Thank you.
 

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