Hi, I'm a 1st time mum, EDD in Jun 2009. I initially choose MAH for my delivery upon hearing many good feedbacks from friends and relatives. But changed my mind after the hospital tour there last December. The nurse who brought us through the wards was very rushed, she was very unhappy and unfriendly when we asked her questions. For most of them, she was unable to answer, and kept telling us to just check the main website and call the hotline. One couple asked about the renovated wards, turn out for 2 bedded, there are 2 diff wings with renovated and non-renovated wards, they are the same price and it's allocated on 1st come 1st server basis. The overall experience was rather disappointing, even the front desk staff were rather unfriendly too.
Hence, we tried to go for TMC hospital tour just last month (initially we were rather reluctant, due to its higher cost compared to MAH). The tour was more organized, the nurse who brought us through was very well prepared with the information/pictures (just in case we couldn't see the ward due to occupancy) and she can answer all the questions we asked. The rooms also looks brighter and newer compared to MAH. The staff are not over-friendly either, but at least they're quite prompt with our queries.
Again, it might just be our luck that we had that lady for our tour @MAH, I had friends who's got a different nurse (Sister Raj) for the tour and they have good impressions of the services.