I had the same headache as you earlier and posted the same headache seeking advises from the mummies here! Really need to sit down and work things out. If you can't get CL from your own sources, guess you'll have to fall back on those agencies. But whether you'll be assigned with good CL, it's also purely luck already. Much as most of us are not comfortable with a helper at home either due to privacy issues or having a nitemarish helper, with twins, you definitely need that extra pair of hands. My initial dilemma was I don't have someone to keep an eye on the helper and babies. So after discussing with my hubby & mum, we decided to work out as follow:-
1. Same as
@Bunny33, we'll be engaging a helper to come in before the babies pop. To let her familiarize with the environment & to help out the CL thereafter. Thou my CL didn't mention that I need to have a helper before she commit on our assignment, my mum reminded me that if it's just the CL alone, it will be tough on her taking care of 2 babies, preparing confinement meals and washing up etc. My mum will be doing the marketing so in that sense, that saves her some time doing marketing and washing/packing those raw foods. My mum prefers that the CL focus her attention on purely taking care of me and the babies. The washing etc to be done by helper.
2. After the confinement period is over, I'll either work on flexi days or work from home. I'm still in discussion with my boss. On those days that I need to head back office, my mum will come over our place to jaga the helper and babies and help around till I'm back. In that sense, I don't have to over-tired my mum and she still has her free time for her own social activities.
3. When the babies are 6 mths old and have most of their vaccination jabs done, we'll leave them at infant care. Helper to stay at home to do household chores, cook dinner and importantly, help out with night duty. In the event the babies are sick, there's still a helper to 'see front see back' and help around.
With the above arrangement, these 2 items are a MUST. (1) CCTV & (2) A Safebox. Well, not stereotyping the helpers but I guess it's more of safeguarding everyone's interest. And 1 word of advice from my massage auntie, she says try not to micro-manage. Otherwise, my life will be every miserable. Well, I hope I'll able to do that by then!