Hair found in Breadtalk Bun

Bought this bun from Breadtalk - Tai Seng HQ this morning (29/10). Almost 3/4 of the Ikan Bilis Bun had been consumed and suddenly felt like a string been pulled out from the mouth. Shockingly, it was a strand of hair. Feeling disgusted. Hoping Breadtalk can give me a good explanation on this matter.

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